Brian Cox North Greenford Review by Laura N, 2019-08-13T08:01:35
I don’t know where to begin, the staff are super unhelpful and they work with UNRELIABLE landlords. My one bed was fairly dated and had a few issues with some of them not being addressed because the landlady reckons the for example broke oven was always like that and worked fine. They just go with it and won’t go anywhere beyond this. Now finally moved out was the biggest joke of all time! Firstly they didn’t even know I vacated the property although I handed my key in on the date as arranged. Then I called to chase my deposit only to hear that they couldn’t find my check out report. I was promised to be called back every time I called but that never happened so it’s an endless chase. So now the biggest Fauxpas is that the landlady won’t respond to repay my deposit... and they wont do anything about it!! Ridiculous, moved out over three weeks ago and the landlady decides to not get in touch and I now have to pay money to sing a statutory declaration to get my money back. Avoid!! Better estate agencies than this one. Oh and I was told I owe them a days rent, when I challenged it I haven’t heard back from them, was asked in an email to make a payment of the outstanding amount. So disappointing! Staff are very unfriendly about everything