Jardine Motors Group Lancaster Volkswagen Harlow Reviews
Louise Dedman was my service advisor. She was very professional and efficient throughout the process. Nothing was too much for her, unlike other places I have been before. This was my first time using your group so very impressed!
Very good customer service and Iâ€™ve come across a very good sales person here, during my search for a car. Antonio was the one who followed through and kept searching for the right car for me. Heâ€™s a true credit to the dealership!
10 very satisfied with the service. Staff very friendly and helpful. And I love the car
Bought a second hand vehicle from them just before New Year. Staff were friendly and professional and did their best to accommodate any requests my wife and I had. There was a minor fault with the vehicle that meant it needed to be brought back a day later, however the issue was dealt with very quickly by Stuart and meant that I was able to drive away the same day with the problem resolved.
Excellent front of house: Carys, Lorraine and Millie meet and greet very nicely. Andy, Head of Servicing and repairs, came over to say hello. Pleasant area to wait in. offered coffee or tea. Kev and Stuart in servicing very accommodating and helpful. Courtesy car Golf Plus a lovely drive. My own car described on video with comments and advice. On collection, my car had been cleaned and hoovered.
Overall a really good experience, and one I'll be happy to repeat.
I am always impressed by the way staff talk to one another and the way things are explained to customers. It's fly-on-the-wall stuff, but once you're in the waiting area you have the chance to pick up the vibe; which is 'nice place to work.'
Steve ( Salesmen ) was very friendly and helpful without being "hard sell". More of a helpful friend than a salesman. Spot on. Car is great and I am happy.
Steve was friendly and informative. The car I bought was ready to collect in a reasonable time and suits my needs perfectly. The VW garage is within way distance of my house. I like to support local businesses.