Jardine Motors Group Lancaster Toyota Wearside Reviews
Lexus Newcastle recommended this garage for accident repairs to my Lexus. Staff were extremely helpful, helped to deal with insurance company and work was carried out quickly and efficiently. Workmanship top notch, would definitely recommend.
Took delivery of Nissan Qashqai yesterday. I'm from Derbyshire so all contact was by telephone initially with Sales Manager Chris Martin and subsequently with Sales Executive Lee Hilder. Received very professional service from both of them. First rate! Well done.
Very happy with overall experience. We have no hesitation in recommending Toyota Wearside.
Polite and courteous staff in the dealership part but unfortunately being left high and dry with a clearly pre-existing mechanical issue, while being barely a month out of manufacturer's warranty.
Now unable to carry out hybrid check during servicing and have ruined warranty on the battery part of the hybrid, their only solution is to pay full price to fix an issue that the car was sold with. Conveniently issue only arose and pointed to me once out of warranty.
Great service there was no hassle they gave me call when everything was finished just to make sure I was happy . Will be making this my regular Toyota garage to use . After sales manager went out of his way to make sure I was happy after having a bad experience elsewhere
Thank you Lancaster Toyota
We had an excellent experience buying our daughters first car. Megan Nelson our sales advisor was fantastic. She helped us in any way she could, was was very friendly and approachable. Nothing was too much trouble. If we had a query she would solve it straight away, she went out of her way to help us.
When we picked the car up it was gleaming. The car had been into the body shop and all of our concerns were gone, an excellent job.
My daughter was over the moon.
The showroom manager was very friendly and helpful too. Overall the staff at Sunderland were extremely nice.
I would definitely recommend the Sunderland showroom for their next car.