Jardine Motors Group Lancaster ŠKODA Milton Keynes Reviews
The gentleman was very helpful and kept me updated on the phone. Helped sort out the car so I could carry on with work plans the next day despite a few surprise things needing work. Really good service.
I can't remember his name, it's like Lee but that's not it! Please let him know he did an excellent job.
I recently took delivery of a brand new Karoq and overall the service I received from Lancaster Skoda Milton Keynes from start to finish was excellent. Having declared an interest in a car on display Vlad explained details of options with the car and spent as much time with me as I needed without making me feel under any pressure whatsoever and he also kept me updated with progress leading up to delivery. When I collected my new car it was in a â€˜dispatching area' covered in a sheet ready to be unveiled, a nice touch that Iâ€™ve never experienced before and it made the whole occasion a little more special. Again Vlad spent as much time during the handover, going through the controls etc until I was happy enough to find my way round, which was greatly appreciated.
It's only been a couple of weeks, and time will be the judge, but the car is a real joy to drive and so far Iâ€™m absolutely delighted !
First class customer service Lancaster, well done.
My impression of the way I was treated was as a valued and valuable customer. The staff were at all times very helpful and friendly.
Very happy with the service received from Lancaster Skoda. From my first visit to collecting my new Octavia everything has been spot on. Great handover that made you feel valued. The experience was everything buying a new car should be and exceeded my expectations. Received a phone call the next day to check I was happy with the car. Special thanks to Peter who handled my sale Iâ€™m loving my new car.
Pete was brilliant, interacted with my son who came along.. was expecting a little less from him due to it being a bank holiday but it was though it didnâ€™t bother him.
My only bug bear is that used cars donâ€™t come with floor mats
One of the best dealerships I have dealt with for many years, customer service is alive and very well here at Lancaster Skoda. Nice surroundings, caring staff who look after their customers and therefore bringing loyalty for further purchases. Well Done Lancaster, see you at the next service.