They offered me a welcome bonus on the casino main webpage. I wasn't sure if I am eligible because I placed bets on sport some time ago, though never played on the casino. I asked about that an agent Evelyn, who confirmed I am eligible for the welcome bonus as I never played in their casino. I made the deposit and immediately afterwards received the message that I am not eligible for the welcome bonus. I contacted the same agent who confirmed my eligibility minutes earlier and she did not reply. Of course, I have withdrawn all the deposit without playing. At least they released them and for that a whopping two stars, but it was enough to decide to never play there. I was effectively lured to make a deposit by deception. What kind of business is that?
I would like to put less but had terrible service as got a bonus on netbet Vegas and then played netbet casino as same site and because I played casino they cancelled bonus with no warning. They should where a mask and hold a gun cos if I’m getting robbed I want to know I’m getting robbed
Shocking company. Nearly a week since I requested a withdrawal and no indication that they intend to process it. If they ever reply to your emails at all, it is just to repeat in parrot fashion that their process time is 24-48 hours - but they have been saying the same thing for the last 5 days. The absolute worst of a bad bunch.
I would like to rate minus this casino but unfortunately can't do it, worst support ever cant get any help worst withdraw time, good luck with this casino don't have where to spend money, just put in the bin will be same like deposit this company, PLEASE STAY AWAY!!!!!!!!!!!
Never had any real problems getting my money etc but the sports betting side of their site no longer seems to work and its been like that for a few days - I like my football bets so whats the point?
Now on my 5th day and no sign of my winnings.
One of the worst betting sites I've used I won 2k and it took about 7 days for the finance team to process the payment it was stressfull but I did finally receive the withdrawal. Never using this site again
I thought i’d give this site a go after reading all the negative reviews i verified my account fully before depositing then i deposited won 300 and it said pending on the withdrawal page for 5 days and the on the 5th day i recieved s email saying its been successful and it went in my bank the same day however since this i deposit £30 on monday to ladt me all week i had £17.50 in my account on thursday and the decided to block my account for further verifacation i was told id recieve a phone call of a manager then on friday i recieved a email saying theyve blocked my account due to the increasing activity on my account its now tuesday iv had no phone call or enail or explanation watsoever i had cash in my balance left from the £30 i deposited last monday PLEASE STAW AWAY from this site something really dodgy is with this site im just glad im up and not being ripped of like some of the other reviews
Terrible!!!The only quick thing was the verification process.The mobile app is terrible, you can't access your details or deposit or withdraw via app.But the worst is the withdrawal time frame: they say 24-48 hours for them to process but I've been waiting for 5 days. On the 3rd day I ask them via chat, they said:"Until the end of the day it will be processed" Nothing.Next day I asked the same, they replied the same. Nothing.5th day, "We're having some delay on our process. Reason? None, no explanation.One of those companies that try not to give your money until the last drop.By far the worst sportsbook company that I used in my 10 years of betting.
NEVER USE THIS BETTING SITE. Customer service is absolutely crap, no one has any idea what they are doin. I won 850 pound and they won’t pay me. Allowed me to gamble for weeks without any identification only asked for stupid things when I requested my winnings. They have been doing checks for well over a week. And any email I send all I get as a reply is (it’s been escalated) refusing to pay my winnings and even refusing to return my deposits just to get this nightmare over and done with. Avoid this site like you would coronavirus!!!!!!
After I've read comments and as I've used most betting sites, I thought I'll give a chance and let see if those comments were wrong but this site is much much worse than people think it is, Took my £10 deposit money and never responded, NO bonus, The page is very slow as 2 days long wouldn't let me login.. Very very dodgy site guys... Stay away stay away...
Does not provide promised deposit bonuses or freespins, impossible to withdraw money as they always just ask more personal information or documents.
Please, don’t ever deposit on this site. You’re not going to win anything!!!! I’ve deposited about £100 on this site and the most I’ve won was £2!!! Absolutely disgusting.
I wasn’t sure if I should open a NetBet account after all these bad reviews about not being able to withdraw your money, well don’t listen to these reviews! I opened my account and sent the required documents that every betting site requires - Driving License and proof of address. I then deposited £25 and withdrew £100 the next day via PayPal, this money was in my PayPal account just over 24hrs from when I requested the withdrawal! One of the fastest withdrawals I have experienced whilst betting! Would highly recommend this betting site!
Be warned. Whilst some of the bad reviews below look like people who perhaps haven't read the bonus T&C's, I have much more concerning evidence for anyone who deposits cash into a NetBet accountNetbet have closed my account, accused me of fraud, and kept all my funds.I hadn't placed a bet with them for over a year.They refuse to provide any justification - their stance is rude and arrogant stating our rules, we are keeping your money and we don't need to tell you why. No opportunity to speak to anyone in customer service.The case is now with the IBAS, (dispute no 76908), for independent arbitration which I will win as I have done nothing wrong, however after 2 months they still have my money.The internet is awash with online bookmakers - do yourself a favour and avoid this one.
Not sure why there are so many bad reviews, I haven’t had any issues with this site. I always make sure I’m verified before I deposit any money, and I don’t take bonuses as hate the wagering process. A straight forward site and as for some of the other reviews.... I don’t believe you can leave a bad review for someone because you’ve had a run of bad luck.
don't use this place - signed up just to use a welcome offer and won around £55. Tried to withdraw and they will ask you for everything under the sun to try and put you off. They require a picture of your credit card (back and front), your passport, a bill with your address, and even a picture of you holding your credit card??? Ridiculous. Emailed them saying can you just put the withdrawal back and they said no they can't. Just a fraud to try and put you off and forget to claim your withdrawal money. Absolute scam - should be closed down. Probably used over 30 different betting sites and never had this problem before. Just stick to Betfair, BET365, unibet, paddy power or one of those. Don't use this rubbish little scam betting sites.
If you have been cheated here , seek help from a professional like kobe Deja