M & M Property Reviews

 

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We have rented an apartment with the help of "M & M Property" in Stoke Newington and were very happy with the service provided and experience throughout. Alex was a very pleasant and professional agent who showed us the apartment and was very prompt and efficient to guide us through the whole process. We had a hiccup with a previous landlord, but Janet was extremely helpful and effective to get our contract through the finish line. I have had quite a few experiences with rental agencies and can't recommend M&M highly enough! Thank you very much both :)
Reply left 13/01/2021:  Thank you so much for taking the time to leave a review of your experience with M & M Property. I'm really pleased we were able to positively assist you with your property search . The team at M & M wish you the very best in your new home.

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I have recently rented a property through Alex and the team at M&M Properties and this was an extremely positive experience. Alex is a kind person who truly wants the best for his clients and goes above and beyond to achieve this. I couldn't give Alex higher praise and I highly recommend working with him.

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I am very happy with the quality and level of service offered by Alex Nanu at the Newington Green branch. I would definitely recommend using Alex. Alex was professional, responsive and very knowledgeable on the market conditions, the flats that we were shown and the processes that we needed to go through to move in. Alex is genuine, friendly and really helped make sure that our move went smoothly.

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Alex was very attentive, always willing to show me a property that I was interested in viewing. He responded to my messages in a timely manner, and was never pushy, giving me the space to make the right choice.

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Excellent Service. Couldn't be happier. Thank you Turhan.

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Fantastic sale and purchase with Turhan at M&M Property. Helpful and genuine guidance, no hard sell or BS. A thorough, calm and friendly service, and probably our best sales and purchase experience so far, with great and direct communication throughout. Turhan was attentive throughout to keep the sale and purchase moving along without ever being pushy, and he even offered to help me move some boxes the day before completion :) We sold on our second viewing - i think that speaks volumes! Great listing and photos. Highly recommended for N1 N4 N16 & N5.

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Used M&M for a year as a tenant and would certainly NOT recommend them! Highly incompetent as they were very slow to implement several repairs/renovations and also made mistakes when they did finally do something. It also took a long time to get our deposit back and that was after we reminded them over email multiple times. They promised to return it on the day but of course that didn't happen. I have lived in London for 6 years and have used various letting agencies. This has definitely been the worst experience!

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I rented a property through M&M for a year and was deeply unimpressed. Repairs and rennovations were incorrect on a number of occasions - once they replaced the blinds for the wrong bedroom; another time the lights were replaced leaving a number of large holes in the ceiling and a room without any lighting. They were slow to respond and seemed unable to remember where in proceedings we were, for example, when trying to get our deposit back (which took over a month) they lost our end of tenancy paperwork (in their inbox from a couple of weeks before) and then told us on 3 separate occasions over the span of almost a month that our deposit would be returned on that day. As a tenant I found them to be one of the worst letting agents I've rented through, and I'm sure the blunders must really add to the cost to the landlord.

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These agents are dishonest and incompetent. I have tried to solve my problems with them directly numerous times, to no avail. I will be taking my issues with them to the Property Ombudsman and ARLA and I will be in contact with the landlord of the property I was renting through these estate agents. I recommend these steps to anyone else having issues with these agents. I do not recommend use of their services.

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Janet’s unprofessional approach on multiple occasions suggested she was more of an amateur in the real estate field.

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Had a great experience using this agency, specifically through the help of Alex at the Newington Green branch. Alex was helpful, responsive, friendly and professional throughout the process. Given these uncertain times, we were really surprised and pleased with how smoothly the rental process went. It's the first time we've had a positive experience with an agency! There was no worry of a hidden agenda, or pressure to put forward an offer we weren't 100% pleased with. Overall we would highly recommend and will certainly look to use them again in the future.
Reply left 11/08/2020:  Thank you for your kind comments and for taking the time to share your experience. We are pleased to have been able to assist with your move and happy that it all went smoothly. We wish you the very best in your new home.

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To the top guy who tried helping me change my flat tyre outside the shop today, your a legend, and an asset to the company. Your can do atitude is awesome
Reply left 29/07/2020:  Hi Atiqul, What a surprise to receive such a lovely review, this was not expected. I’m glad you managed to get on your way eventually and was more than happy to help. Thank you for your kind words and for taking the time to go to these lengths to show your appreciation. Turhan

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You honestly couldnt wish for a better team....After living in london for over 10 years M&M are by far the best lettings agent we have used, they went to great lengths to put us first and take care of us. Due to our personal circumstances changing, both the lettings and sales team went far above and beyond our expectations. We'll miss you guys, and can only hope we get the same service from the next agent. Best, A & F.

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M & M Property handled my property purchase with considered care and professionalism. I'd recommend them as above and beyond a superior agency.

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I am so glad we chose Turhan at M&M property. He was the perfect estate agent. Wasn’t pushy, he always gave good advice and always tried to take the pragmatic and calm route. The photos on the website looked great and we had a steady stream of people round to see our property. When we found a buyer, Turhan was a brilliant help in chasing the council, pacifying our buyer and guiding us all through the quagmire of solicitors paperwork. I always felt he was acting in our best interests and I would recommend him highly.

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We've used M&M property to let and manage our property, as well as selling - and can't recommend them highly enough. Turhan and the team are professional, efficient, responsive and attentive to detail. They've taken a lot of the hassle and stress out of the process, and have been a dream to deal with.

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We sold our house through M&M Properties who were completely professional in every sense of the word. They took the burden of the whole experience off our shoulders. The entire team were always on hand to deal with any queries. We can't recommend them highly enough.



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We have recently moved into a rented flat through M&M. Alex went above and beyond to help us with an exceptionally tight turnaround, in the end, everything went just as well as you could hope! Janet has also been very helpful and is assisting us with getting a couple of very minor issues rectified. I'd highly recommend the team at M&M, Alex in particular - I feel like I owe him a pint for all the work he put in, juggling several things at once to make sure he got us moved over in a timely fashion! If you're looking for a professional, but friendly service, look no further, you've found the right agency here.
Reply left 25/10/2019:  Thank you so much for taking the time to leave a review of your experience with M & M Property. I'm really pleased we were able to positively assist you with your property search . The team at M & M wish you the very best in your new home.


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