Timpson Wilmslow Tesco Handforth Dean Review by Jenny B, 2020-12-08T15:34:27
I visited the store yesterday to have my heel tips replaced and asked the assistant to advise what I could do to improve the sole for comfort when wearing. He advised a new sole to be added. This came to a total of £26 and I was told they would be ready in 1.5hours. I said not to rush as I would return the next day in the morning. When I returned the following day nothing had been done. Another Assistant named Andy was working who was incredibly helpful. The shoes had not been completed and Andy advised that the sole was in good order and didn’t need an extra sole to be added as this would not help with comfort. He advised using an insole and completed the heel tips immediately while I waited for a few minutes, and saved me £10!