Timpson Rochdale Tesco Extra Page 2 Reviews
The service I received regarding the key cutting was excellent and my enquiry about a replacement iPhone screen was answered fully and I will certainly be using your service. The assistant that served me was extremely pleasant, friendly and knowledgeable, a pleasure to deal with.
Amazing service by amazing people
I am sad to say I don’t know the ladies name, I forgot to ask as I had a meeting I thought was an hour later than it was! The service was amazing, did what was promised and with a real smile and warmth. Really excellent customer empathy, felt like I had known her years. I would employ her in my business any day of the week. What a star!
June at the rochdale tesco store is fantastic, she's so helpful and always helpful, she goes above and beyond, she really does take pride in her work and your shop, I think she deserves employee of the month 5 stars here
Visited Sunday 27.10.19, the lady who served us was so helpful. She went out of her way to help with the photo machine- excellent customer service-!thank you so much.
Friendly very knowledgeable , would highly recommended others to go there . Thank you
Dear Timpsons, I have to tell you about how helpful the man at Timpsons Tesco Rochdale was yesterday. Previously, I had two keys cut for a Euro cylinder lock cut at the Oldham Town Square Centre. However, after having them re-cut at Oldham a second time, I still did not have keys that worked. So I went to Timpsons Tesco Rochdale when the man cut two keys on one type of key blank and a further two keys on an alternative key blank. I did show him my previous receipt and offered to pay for the new keys, which he would not accept. I think he was just happy that my problem was solved. And needless to say, all four new keys work in the lock. He restored my faith in Timpsons and was a good ambassador for your company. I will be using you again for my keys and shoes repairs, but at the Rochdale branch.
Three times I have asked the desk to put a new battery in three different watches only to be told ‘oh we can’t touch this watch well have to send it away at a cost of 75.00.’ The woman who can only handle items with gloves on because of an allergy which she has told me about on each visit is probably a very nice lady but doesn’t offer good customer service. What’s the point if advertising watch repairs when they clearly cannot perform the service. This is the last time I will give Timpsons a visit.
The lady whp attended to me was very pleasant indeed and sorted my watch out in quick time. Whilst there I also asked about the VHS - DVD service after picking up a leaflet and she was very imformative and made me think about at last getting some videos transferred. All in all a good job done - thanks
Took my boss watch for a simple battery replacement yesterday lunchtime (29/4/19) returned 20 mins for the miserable staff member to tell me he could'nt get the back plate off, but in his effort he had hacked at it and damaged it with score marks scratches (deep ones!) and damage to the frame.
Apparently this was the first time this had happened (unlikely) i am now here at timpsom Manchester waiting for my battery replacement from the more profesional staff who even showed me how the back plate is removed, they have also offered to try and buff out some of the scratches.(excellent service)
Timpson really need to take a look at the Rochdale branch and in particular this member of staff.
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