Time For You Newbury Reviews

Excellent service! Our house is always beautifully clean after Mandy has worked her magic!

Very pleased with the service provided by Time for you and our cleaner Wendie. Communication was excellent, high service standards and good value for money. We would not hesitate to recommend Time for you to anyone looking for a reliable, friendly and efficient cleaning service. Thanks again

Very good company that you feel secure their cleaners will do a great job and they are well organised too...

Time for You have been professional and so easy to work with. We were desperate for a cleaner and they found us the brilliant Lucy who makes our house feel like a polished hotel every week!! I thoroughly recommend this company.

I have been really impressed with Liz and the team. They have found me a fantastic cleaner who is incredibly friendly, prompt and thorough. I would recommend the team at Time for You, Newbury

To confirm everything is going well with our cleaner. She is great and we are super pleased with the work she is doing

I have received the service from Time for You for a number of years and cannot recommend them enough. Carla and her husband have been our cleaners for most of that time and they do a fantastic job; they can be flexible when required and never complain at the mess that we as a family seem to make every week. As a full time worker, the service has really helped to take the pressure off and I get to spend more quality time with family rather than with a hoover and duster!

I have had a few problems with cleaners letting me down over the past year or so although I don't think it was TIme for You's fault, but Time for you have always been very helpful in finding someone else. Now, finally I seem to have a very good cleaner who is also very aware that I do not want to be let down.

Reply left 18/09/2019:  Thank you for your comments, Sue, this is exactly what we are here for. Whilst we endeavour to select the right person for you, some issues are beyond our control however, you can always count on us to resolve any problems for you.

good reliable service head office are accessible and pleaseant

Great service - highly recommend. Have struggled to find cleaners who clean to my standard and always do the amount of time I've paid for but TFY and Zau have done a fabulous job. As well as being a lovely lady, who I trust completely in my home, its great to be able to trust a service/cleaner to stay as long as I've paid for even when I'm not there. Thank you.

I have been very pleased with the services provided by Liz and her team while using Time For You cleaning. The cleaning is to a good standard and whenever our cleaner needs to take holiday Liz quickly sorts out a cover clearer. I would definitely recommend their services.

I live in quite a remote location so thank you for finding a cleaner for me, I am really happy with Julie, she is a lovely lady so pleased to have her in every week.

Very pleased with service from Time for You, excellent communication and we found the perfect cleaner.

We are so pleased with the service we receive from Time for You. Nothing is too much trouble. Thank you!

We love our cleaner Amy! We moved to Newbury from London and we weren't sure we would get someone as good as our last cleaner but she does everything we ask and more! Thank you so very much for finding her :)

My cleaner Mandy is doing really well, happy to keep her on as she does a great job of cleaning the house.

Won a competition to have my house cleaned. The person turned up when they said they would and cleaned my house top to bottom, done a really good job would recommend them to friends and family.

Our cleaner is fab, very happy, thank you!

Liz, we are absolutely thrilled with Sam, she takes the initiative when we have not specified what is required and the house sparkles after she has been. It's so nice to not have thoughts of the cleaning hanging over me on a weekend and it means we get quality time with our little girl. Thank you so much!

I’m working Mum and needed cleaning done at my property. My first discussion went well but followed by email, email and emails i.e. no further option to call. After a week follow up, the cleaning set up meeting to understand requirement, signing cleaning contract etc was arranged in further a week time with no clue on start date for service so had no option but to look for other cleaning service. As a customer I would recommend to be accessible and simplify the set-up process and flexible on the start date for the service based on customer requirement OR at least transparent on timelines in first discussion itself so if it doesn’t fit in customer plan they can use their valuable time properly

Reply left 11/04/2018:  Dear Asha, we are very disappointed to read your review and feel that your comments are unfair because we are very transparent in our timelines. We responded to your initial enquiry on the same day with a telephone conversation and an email in which we outlined the whole process, including the need to visit your home to ascertain your requirements, and the lead time of 5-10 working days to find you a suitable candidate because your request to have a cleaner start within one week was already against the clock. The timescales of how we do things were made very clear in the email however, further correspondence was exchanged over the next couple of days because you did not want to follow our procedures of a home visit first, you wanted to bypass these to do everything online and have the cleaner start as quickly as possible. We try to do things as efficiently as possible but we have a duty of care to our cleaners to ensure that they will be working in a safe environment. We pride ourselves on providing the correct service for our clients and this includes vetting our cleaners in their own homes which you also requested we do. This all takes time and we a​re​ sure you will appreciate that providing someone to work in your home requires a lot of trust, time and effort and had ​we​ attempted to cut corners and only vet ​our​ cleaners online​ to suit your timescale​,​ ​we would not be providing a duty of care to you as ​our​ client. ​We are sorry ​we could not fulfil your service requirements within the timescales you had in mind​ but we wish you all the best for the future and finding the right cleaning solution.