Miller Metcalfe Hindley Reviews

33 Market St
Hindley
Wigan WN2 3AE
UK
Telephone: 01942 313525

Miller Metcalfe Hindley Opening Hours
Monday 09:00 - 17:30
Tuesday 09:00 - 17:30
Wednesday 09:00 - 17:30
Thursday 09:00 - 17:30
Friday 09:00 - 17:00
Saturday 09:00 - 15:00
Sunday closed

Miller Metcalfe Hindley Reviews

Hindley reviews

Really helpful and fast efficient service from start to finish
Reply left 19/08/2019:  Hi Stephen, thank you for your review of our Hindley branch! We wish you all the best in the future :)

Hindley reviews

Excellent customer service and very persistent in securing a sale, for a good price, as fast as possible.

Hindley reviews

From start to nearly completion I have had the upmost help and support and friendly service from Danielle, Michelle and Tina at the Hindley Branch.

Hindley reviews

Considering selling my property and called in for a bit of advice, staff were more than helpful, well mannered and polite, think I will be using them in the future! Thanks again guys đź‘Ť
Reply left 03/06/2019:  Hi Andrew, thank you for your lovely review about our Hindley branch. We are very happy you had a great experience with our team and wish you all the best in the future. :)

Hindley reviews

I would really like to thank your Hindley Branch. First of all on viewing the property I felt really at ease with Danielle and put an offer in straight away and she sorted out a mortgage application appointment with Sarah. On calling into the branch I met Michelle, [who is one in a million] she arranged D C Law to sort the legals out and she's printed everything off for me and sorted all THE PAPERWORK out , and there is loads. I feel really confident with everything the branch has done for me. xx thank u sooooooooooooo much xx you are all stars xxxxxx

Hindley reviews

Not the most helpful staff. Bad experience, would not go back 👎🏼

Hindley reviews

nice friendly staff, easy to talk to kept in touch and kept up to date.

Hindley reviews

you did good.

Hindley reviews


Hindley reviews

I wanted to say thank you for all that you tried to do to get things moving in the end and dealing with our vendor. There was always someone available at Miller Metcalfe to talk to and the communication was fabulous. I dealt mostly with Danielle who always kept me updated by phone and then followed up with emails. As you know we were made up with the immediate response we got from your listing and the number of viewers we had, not to mention accepting an offer in less than 7 days of being on the market. The whole service you offered was very slick and efficient from start to finish and I would definitely recommend you to others. Thanks again

Hindley reviews

I wanted to say thank you for all that you tried to do to get things moving in the end and dealing with our vendor. There was always someone available at Miller Metcalfe to talk to and the communication was fabulous. I dealt mostly with Danielle who always kept me updated by phone and then followed up with emails. As you know we were made up with the immediate response we got from your listing and the number of viewers we had, not to mention accepting an offer in less than 7 days of being on the market. The whole service you offered was very slick and efficient from start to finish and I would definitely recommend you to others. Thanks again

Hindley reviews

What an absolute joke I would never use these again very unprofessional, it was like they have never sold an house before from the beginning I had nothing but trouble, I first got the letter of sale with the wrong amount on then after about 4 weeks hadn’t heard any updates about the sale so when I rang them they told me not to worry but I rang my solicitor and they hadn’t even informed them about my sale so between myself and the solicitor we got the sale started, after this every time I rang they said they would ring me back but never did and after about 12 weeks was getting worried that my sale would fall through and then I would lose the house I had put an offer in for, then I had a knock at the door and it was the couple buying our house, I could see they was upset and asked them in to find out what’s wrong and basically the woman buying there house was threatening to pull out if they didn’t leave the property in 24 hours because she had been waiting so long , so I asked what the hold up was buying our house and they had told them we wasn’t ready to move out which was untrue because I had been ringing them telling them I needed a quick sale and I could have been out weeks ago. In the end we made it work between us but letting them store there belongings in our house and they moved in with family so the chain wasn’t broken otherwise we would have all lost out, eventually everything was ready to go but I got another set back because they never sent the invoice in time so had to wait another 24 hours even though they promised to send it that day after me ringing numerous times to chase it up which then cost me an extra £60 in interest. Basically it was astonishing how bad they was and there was other issues (to many to mention). I would never use them again considering they sold me a package deal for £3000 which was meant to be hassle free and I believe if it wasn’t for us trusting the other couple and vise versa our sale wouldn’t have happened, I did complain but they just weren’t interested and have still not received an apology or any compensation.
Reply left 21/12/2018:  Mr Meadows, We are really sorry to read the below and the difficulties you have had with regards to your sale. I can assure you that Miller Metcalfe informed your solicitor of your sale immediately with a Memorandum of sale, unfortunately there was a delay as this was not picked up as the original solicitor left the company. Timescales are never agreed via the estate agents and although the branch will try to be as involved as they can with progressing the sale, it is left in the capable hands of the solicitors, to deal with the legal process. The sale was a difficult sale and did involve the chain having to break to save the whole chain in the long-term. Unfortunately your part of the sale was not legally ready at this stage, not that you personally wasn’t ready to move, this was explained to all parties at the time. We do not seem to have received a complaint from yourself if you would like to forward your complaint to hindley@millermetcalfe.co.uk we will certainly deal with this, as per our complaints procedure. Once again we apologise that you have been left feeling frustrated, we are always happy to take customers thoughts and comments on board, so we can adapt our practices to make the process better.

Hindley reviews

Joanne was really helpful with assisting with what turned out to be a difficult sale and saw it through to the very end, keeping me updated throughout.

Hindley reviews

I used Miller and Metcalf to sell my property and they were brilliant very helpful this is the second property they have sold for me. I would highly recommend them to anyone.

Hindley reviews

Miller Metcalf & in particular Joanne Hartman were very accommodating in expediting the sale of my late father’s property including going the extra mile to arrange things which were difficult for us to arrange due to where we live in relation to the property that was for sale. We could not be happier with the service provided by Miller Metcalf and especially with the service provided by Joanne which was much appreciated.

Hindley reviews

Overall Miller Metcalf provided a First Class Service in the sale of my late Father’s house which was completed with the minimum of stress at a difficult time for us. Special mention should be given to the Manager of the Hindley branch of Miller Metcalf, Joanne Hardman, who went the extra mile to ensure the smooth progress of the sale. We would certainly recommend Miller Metcalf to anybody who is selling a property.


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