Max Spielmann Rawtenstall Reviews
Came in yesterday to have a collage made for my mum as her dog passed away, Alexander was polite and helpful, we were very satisfied with what he did for us. Great service.
I entered a competition and was fortunate to win, it has been an amazing experience with Lee from Rawtenstall. He was very welcoming and friendly, took his time with the photoshoot and was very patient with our daughter, who is very chatty :) . Lee is a great photographer, the canvas and prints that we got are amazing and his customer service skills are second to none. We will definitely be a returning customer. 5***** Stars all round !!!
Was served by lee who is possibly one of the most helpful staff members within a retail outlet ever , he had so much patience and was so helpful not only to myself but to other customers who came into the store, I was so unsure on what I wanted etc and kee helped me decide on everything and guided me . Excellent service and I will certainly use the service again and will definitely recommend to friends and family
I have used this store a few times and Lee is always helpful and goes the extra mile to help customers achieve the prints they wanted. He makes any photo job easy and hassle free. He is friendly and helpful and always makes people feel welcome with his warm and professional manner.
Lee was extremely helpful in re printing old family photos and made excellent suggestions for future photo enhancements. Good attention paid to hygiene re Covid exhibited too. Thank you I will repeat my custom with you.
I was struggling to print some images as the connection kept dropping out. Lee was great and kept coming over to help. Very knowledgeable and helpful. Satisfied customer.
manager at accrington store is brilliant
Fantastic service by Lee. Nothing was to much trouble and he made everything so easy as I was there with my 2 young boys, and had my hands full. His knowledge and friendlynes are a credit to your company. Weldone Lee, thank you
I wanted over 50 prints to create a 50th Birthday album for my friend. Lee was extremely helpful and talked me through the whole process and helped me to adjust the photos once I'd selected them. He also informed me of the best deal for a certain amount of prints. I was very pleased with the service and would definitely use again, and recommend to friends and family.
Made my day printing a photo here today, the two lads that both helped to serve me were a breath of fresh air compared to the usual customer service I have received in various retail outlets lately. I was served by a new member of staff on trail and what I assumed was the manager/supervisor and between them they helped me to print a photo and had it put on a block. I laughed, felt valued as a customer and will almost definitely return to the store again if I need to have photos printed.
Visited the store today to order a very large bulk of photos, all different sizes with no idea what sizes for any/types to compliment all and Mark helped us massively. He was so patient and took the stress off me and my mum because he just knew exactly what we needed! The whole time we were there he helped every second and halved the time that we expected to even be in there, which made us feel happy to keep adding more photos on! Thank you so much Mark and also Lee, you guys are a great asset to Max Speilmanns and would definitely not go anywhere else now for photos!!
Lee and Mark were an absolute joy. very helpful fast efficient service - will definitely be returning.. thanks guys!
Excellent - was served by Lee who was very helpful
Sarah the lady who served us was very knowledgeable and hilariously funny. We have used you storre a couples of times since and the sevice has been exceptional.
Sarah delivered a gold standard service. Sarah helped me Bluetooth and print my photo and choose a suitable picture frame. I was in a rush and very grateful for her assistance and the outstanding level of customer service that I received. Thank you Sarah
Absolutely super service from Sarah. She was so helpful in helping transfer photos from my iPhone, printing them off and placing in frames. Excellent friendly and knowledgeable service.
We visited to have copies of pictures of a family member that meant a great deal to us.
Sarah the Manager of the stand we so helpful and understanding, she advised on what would be the
best option to get the best results when prints off the photographs we had. She also helped us pick the photo frames. A very good experience and we will definitely go back for any new prints that we may need.
Very good Manager.
Lynette was amazing at editing and printing 4 copies of over 20 photographs during my two visits. Some of the photographs are one hundred years old and she spent a great deal of time making sure they are the very best they could be despite being extremely busy. I’d like to thank her for her dedication and cheerfulness. I understand she usually works in the Bury store.
We had been unsuccessful in obtaining a suitablepassport photo at MS Haslingden, so went to the shop at Asda, Rawtenstall. Despite being really busy Sarah was professional, competent, patient and kind. She took photographs of me and my husband, which were immediately acceptable. I showed her the ones from the booth at that point, and she recognised that it wasn't my fault. Sarah rang the service section and they knew what the problem was and advised her to deduct the £6 we thought we had lost. Altogether Sarah made this a positive and enjoyable experience. She is absolutely brilliant and I will recommend friends and family to visit this shop.
On visiting the store to get several items printed in various formats, the help i received has to be up there with the best customer service i have ever had. Sarah is not only friendly and great at giving advice / recommending products, she could not help anymore if tried. Goes above and beyond what you would ever expect. Next time i want anything print wise doing i would 100% be back, not just because of the products i purchased, but mainly because of the help i received from Sarah. She is a huge credit to the company and someone i'd be making sure i hung on to. There were also other customers around who she was also just as good with.
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