Max Spielmann Leigh Tesco Extra Reviews
As ever,I wanted some quick prints from my phone and I got excellent help,once more from Kat...however busy she is,she always finds the time to help all customers. ..pleasantly and efficiently. ..
I received an excellent service from Kat on 22nd February 2020. I had around 50 old photographs to scan in to print off good quality photos to make a This is Your Life book to celebrate my parents Golden Wedding. Kat took them from me and scanned them all in and processed them for and I was presented with perfect excellent quality photographs the following day. She also managed to scan in my parents wedding album and create an online photo book which will be a great surprise for them. Despite it being a busy Saturday, the prints were ready as promised for when the store opened the following day and the photo book should be with me within 7 days. Kat could not have done anything more for me and her advice about what to scan, the sizing and format was excellent. She also told me the most cost effective way too which is often a surprise these days. I would not hesitate to recommend Kat at the Tesco Extra Store in Leigh for any of your photography needs. I will be returning this weekend for some more photos I have found.
Kat was so amazing she is a credit to your brand and store. I arrived a little late and yet she went out of her way to help me and give me the best customer service I've had in a while.
Hi, I just wanted to inform you that a girl who works in your Leigh store in Tesco extra is literally one of the most rudest people I’ve ever spoken to in customer service. It’s quite clear how much she hates her job. I couldn’t see her name tag as her hair covered it but her hair in blonde/brown and she was working today Sunday 22nd December. She was very clearly voicing how she can’t stand people that shop last minute before Christmas and how she completes her Christmas shopping in October and that she doesn’t understand why people shop last minute. I’m not going to go into the thousands of reasons why people shop last minute but the negativity coming from her, personally made me feel uncomfortable.. and it filled me with dread to think of anyone in a vulnerable state was shopping today, how it would of made them feel.. it’s just no what you need to hear, especially at this time of year.. and especially in a store that sells products like photos etc.. they could be being purchased for someone whose family members are at end of life.. your products can be sentimental and this girl is just bad mouthing all your customers in front of their face! This wasn’t the first time.. Sometime last week or the week before I ordered some photos on the one hour service on your website to collect at leigh and I got there an hour and a half after I ordered them. She was rude then and told me she hadn’t done them because she was so busy .. however when I arrived she was on her own in the store, no customers and sat on her phone at the desk with my ticket for my photos on the unit behind her.. anyway we had a conversation and my photos got printed but it’s besides the point. I think she needs to be a bit more empathetic towards customers and learn to control her thoughts when at work.
The store looked a little cramped as it is a small stall within ASDA. The lady who was there was very helpful and offered to help whilst I looked.
Been to the max speilman in tesco a few times and been served by Kat, she is always lovely, chatty and helpful. Will be back for some more photos for Christmas presents :)
I visited yesterday and Kat was working snd in spite of it being really busy,she was still able to find time to advise me ,as she always does..and I returned today and Mark was able to sort out my printing too...he was very pleasant indeed. .I will be back....
Served by Kat so very pleasant and helpful nothing too much in terms of helping us develop our pictures. Really took time with us to produce the best quality photos thankyou so much Kat for your help 🙂
Kat was very professional, she helped me connect my pictures to the screen and cropped them for me. She also showed me how to resize the pictures and showed me the different sized pictures I could have. She is very friendly and very good at her job! Would definitely visit again.
excellent and helpful service from kat. she was very patient and friendly when I visited the store and she made my day!
As ever,went straight to Max Spielman for my weekend prints and once more Kat showed great patience and nothing was too much trouble.
Akways visit here...always brilliant service...today it was Kat..whi was excellent