LockSub Woking Reviews
Came out at 8am, not a problem. Good price and a friendly man.
Top notch service. Would Defoe recommend!
They provided a service that was over and above my expectations. If you need a locksmith in Woking definitely use these!!
Excellent service woking & send locksmith was super nice. Service is great and prices are fair. I wouldn't hesitate to refer him to a friend or to use his services again in the future! Thank you!!!
Excellent and fast !!!! Took him literally less than 10mins! Woking & Send locksmith is amazing!! Have to save his contact for the future! This is my permanent locksmith now!!
Arrived in less than 10 minutes and had our daughters door open in less than 5 min! Great customer service and would use him again in a heartbeat! Thanks Woking & Send Locksmiths.
Everything about the experience exceeded my expectations. The only challenge we faced was due to technical issues with a lock that I provided to the locksmith, but Matt (the locksmith) took care of that too.Max, thank you very much. You're a great person and you are excellent at what you do. Thank you very much.
Reply left 25/06/2019: Thank you very much for such a positive review.
Great locksmith is Dave, very good at his job!
Amazing service and attention to detail. The Woking & Send Locksmiths and owner are topnotch, staying in touch and communicating throughout process. On time, affordable pricing and service all rolled into one. Thank you! I give them 5 stars!
Reply left 22/01/2019: Thank you Ruhul
Woking & Send Locksmiths helped us feel safe & secure in our new home! Ben came to change out all our locks and install new ones which made us feel at ease. Great service! Call them if ever in need of a locksmith.
Reply left 03/08/2018: Thank you for your review Jimmy, a pleasure doing business with you
thanks again for letting us in yesterday, quick and reasonably priced
Reply left 12/07/2018: Thank you very much for the review
Great service and very fast
Reply left 12/07/2018: Your review is highly appreciated. Thank you
Reply left 12/07/2018: Thank you
I phoned Woking and Send Locksmiths and asked for a locksmith to come to my house to open a door which had no key after completion of our house (not an emergency). I was quoted £39 for the call out fee and £30 for a lock. When the locksmith arrived (forty minutes later than the scheduled time) he charged me £49 for the call out, £75 to remove the existing lock, £75 for a new lock and £39 to install the lock. A total of £285 including VAT. When I tried to pay by credit card his machine did not work and I had to drive to get cash, paid in cash and have not received a receipt. He then forgot his tools at my house.
Reply left 20/10/2017: I am sincerely sorry for the situation you have been placed in. We will only fit like for like locks which are insurance approved British Standard locks, I agree there are some companies that can offer a cheaper service however the parts supplied will not be guaranteed or covered by your insurance company.
At every job the client is advised of price before works are carried out and should be given a leaflet explaining our prices. You can also view and download our rate card here:
In addition we pride ourselves in a fixed pricing structure ensuring all customers are charged the same fair price and our engineers are not allowed and cannot make up their own prices.
After checking the call recording of this particular job which was taken by our customer services manager which Becki clearly states:
"it is very difficult to give you and exact quote but the call out fee is £49 which includes the first 30 minutes labour and there may be charges for parts or services if needed" Becki also stated our locks start from £30.
I have reviewed your invoice and can confirm you were charged the correct amount for the works that were carried out.
The job also differs to what was described as a lock change was in fact a lock out and lock change.
We take complaints very seriously and will always fully investigate what happened and where, I hope this brings this matter to a close.