Johnsons The Cleaners Wilmslow Reviews
I was served by Dawn, Claire & Helen during my last few visits and they are all so very helpful providing a polite & professional service, a credit to your business. I have used your photo gift machines and it is no trouble for them to guide anybody through the ordering process.
Terrible service. Told 7-10 days to shorten trousers. Over 3 weeks and charges are extortion. Far cheaper and only 3 days 100 yards away in Zipyard.
Rude and ignorant staff.
Never using again and recommend you don’t either.
We have visited your shop in Wilmslow on several occasions to use the photo services. On each occasion we have found the staff to be absolutely charming and exceedingly helpful. I do not use a dry cleaning service often, but will certainly use your facility in future.
Took my kids to get their passport photos done . The lady who served me at the time was nice , I didn’t have enough money so had to collect another time. When I turned up again there was an oldish lady who was extremely rude to me, she didn’t look at me when talking to me (when I asked if the photos could be cut she rolled her eyes) and one of my boys needed the toilet I asked her if there is a toilet I was greeted with no, it’s up two flights of stairs, without any eye contact . Her colleague was trying to keep the atmosphere chirpy but you can tell she felt awkward as well. I acted as happy as possible because I was dumbfounded by her level of contempt and lack of interest and as I said bye she gave me an evil stare and our eyes met . It was very satisfying
Very bad because I gave my school blazer in a few months ago , and they said it will be ready on Thursday. So I go on Thursday and they say “ oh sorry it’s not ready yet come tomorrow “. Very bad staff and poor business
9 days to iron 8 shirts and when collected them was told that still not finished I would have to call back another time. No apology just a very curt 'we've had staff shortages' as if it was to be expected. Slow packing the shirts and slow taking payment and altogether poor slow service. Will not be using again when there are so many independent places with much quicker service - and actually with a smile (which along with a simple sorry costs nothing by the way, it would have gone a long way to remedying what was a bit of a farce).
Store was let down by a very rude member of staff. Dismissive, uninterested and had no intention of providing any decent customer service. Went to drop off some parcels for Hermes collection, will not be using their services again.