Howard Cundey Forest Row Reviews
I know estate agents sometimes have a poor reputation but Howard Cundey have sunk to new lows - they lied to us about our revised offer being accepted, allowed us to progress with surveys and solicitors and incur fees, and we found out from others that in fact another couple had their offer accepted and the property was sold to them....and to top it all off the CEO then called me to defend their behaviour when I complained - they shouldn't be able to get away with behaving like this...and yet they do.....if this is the message coming from the top down, then they simply cannot be trusted.
Helpful agents, will answer any questions you have. I had an experience with a laid back agents which made it easier for us. The only thing that could be good is to have a list of important things as we are given the keys to the rental property (where all the meters are including water, where are the bins, what switches do what etc)
Dominic has been very good as an agent. He is one of the nicest, loveliest and most polite men possible. He is very helpful, I have had a quite a lot of conversations with him over the time we have been looking. Also, Ron is fantastic too, very helpful. There have been some very helpful staff at the branch over the years, I would definitely recommend the Forest Row branch. Dominic is always very generous with his time, honest and easy to communicate with.
The valuation was super, and Ron stepped in at the last minute as Emily was ill. He was very good as an agent and provided a good valuation. We are very interested in using Howard Cundey when we do go on the market.
Hi Ron, (Dominic and Fionn),
Finally now that Christmas and the New Year is out the way, I have the time to do what I should have done several weeks ago. I apologise for not sending this sooner.
There are no words to describe how happy Jacky and I are in our apartment here on the Isle of Wight. Not only is the apartment stunning but now that we’ve toured the island we can’t believe how beautiful it is.
And our happiness is down to the efforts of Dominic, Fionn and yourself. Without your efforts we wouldn’t be here and we have to tell you how much we appreciate that and that you will always be very special people to us.
So from the bottom of our hearts…. Thank you.
If you are ever passing through the Isle of Wight please let us know. You will always be welcome.
Ron and his team were fantastic. The agents have all been great at keeping us up to date and their communication skills are very good. I cannot think of anything they need to do to improve the service. Overall I am very happy with everything.
Lovely people, hard working and very professional!