Cleaning Doctor Edinburgh Reviews
Alastair and his team were punctual and well organized. Communication was excellent and the job was what i hoped for. Highly recommended
Great job, very professional and friendly. Thank you 😊
Had Alistair and his assistant clean two of our rugs this morning. They did a great job, handled everything with care, went the extra mile to give tips on maintaining cleanliness after rugs dry. Left living space dirty water free and mopped after themselves.
Great service, we highly recommend Cleaning Doctor.
Very good service,,quality and very professional. The price was better than several other companies
We had both our carpets and sofas cleaned. I was very impressed with their professional service. We are definitely going to use them again in the future.
Chris done our bedroom carpets for us after we got a puppy! He was very professional and the carpets looks brand new after! Would 100% recommend.
Very professional service and good value. Find it hard to keep the carpets clean due to the dog so got Cleaning Doctor in. They look good as new! Highly recommend and would definitely use again!
Poor customer service and care. I called the cleaning doctor staff after they cleaned one carpet in the house. afterwards, they had left a bare patch if carpet. My wife was on the phone therefore left without informing her. Afterwards, they made no attempt to contact us to explain or even just let us know!!
I called after my wife spotted this and was told it was the carpets fault, not the machine or operators.
I asked for them to explain this and was told it was due to organic matter on the carpet. it was not organic matter, it was a tea stain which the operator put as he called it 'tea and coffee stain remover'. Whatever it was, it has left a bald spot in my carpet.
The guy on the phone did not apologise for making the hole but more annoyingly, neither did he apologies for even not telling us that it was there afterwards.
As far as he was concerned, it was a job well done, no follow up required.
He said he would call back. Never heard from him again.
And customer service Money back Guarantee? Doesn't seem so. Poor customer service guarantee.
What a change to engage the services of such a reliable and efficient company. Two couches and two chairs cleaned and wow what a transformation. Superb service from Alistair and Chris and I would recommend this company without hesitation.
We were very lucky to take advantage of a last minute cancellation which enabled the Cleaning Doctor to clean juice stains from our couch. We feared the worst when there was an accidental spillage across the couch. Alistair & Chris called promptly this morning. They worked extremely efficiently & our couch looks good as new. I would recommend anyone in the Edinburgh area to call the Cleaning Doctor if they need a firm to solve cleaning problems quickly, reliably & want good value for money.
Fabulous service. The carpets look like new and some bad staining has vanished. it exceeded my best hopes
I am thrilled with the clean today. One carpet was badly stained in several places and the other was filthy mainly from the dog trailing in and out from the garden but both now look like new. I really didn't think it would be possible
Very prompt and thorough service from this compsny
Thanks once again Ali for the quick response and a job very well done great quality finish 3 bedrooms and stairs deep cleaned and scotch guarded, perfect the rooms are dust free and the carpets look and smell brand new 👌🏾, deffo give you a shout for future jobs.
Cleaned better than expected, recommended!
Top guys, Alistair and Thomas turned 2 very stained carpets into pristine looking new. Punctual, efficient, trustworthy and personable - highly recommended and will be booking again for my daughter's property. 👍Thanks guys! 👏👏👏
A big thank you to Cleaning Dr Carpet Edinburgh. Ali and his team did an amazing job.
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