Choices London Reviews

Esme of Choices has worked very hard to show lots of prospective tenants my flat for hire in London N7. She also worked flexibly with me to accommodate various requirements for lettings and viewings. I highly recommend her and Choices as a good option for landlords seeking tenants and management.

Very professional and friendly individuals They helped me move in swiftly and were always on the phone if i had questions regarding my tenancy. Best agency I have dealt with by far!

I really should not waste another second on this matter but I am obliged to give my own experience of working with Choices. On every front I was bitterly disappointed with my service with choices. The contract, application and exercise of clauses in the contract, correspondence throughout the year and general admin duties were in my opinion neglected. I will be honest in saying that I do not know if it was the fault of any individual in particular at the company, in providing such a poor service. However, the bulk of my problems came from dealing with them on a regular basis. Though delays with fixing problems with the property and problems with communication can all be explained as part and parcel of any property letting experience, this was different. T hey took ages to deal with our queries and, whilst they were nice on the phone, they didn't deliver results. i'm not a religious person but whoever is in charge at choices must have had a divine revelation in deciding to set up the company. I refuse to believe that human error was the cause in their delay of getting issues with the property fixed. I fundamentally believe that the government should consider setting up some form of scientific investigation around Choices because this amount of negative energy and lethargy must have some kind of negative effect on the space-time continuum.

I had some minor hiccups when renting the room but Choices adresed the issues swiftly. Thanks for your professionalism

The agency took their time to show me a selection of rooms to rent. Everyone was friendly and helpful in the office. Contract signing was done digitally so I didn't need to go to the office twice! Things like this are important when you have a busy working schedule. Very quick to respond to any queries that I had regarding referencing. I moved into my new home last week and everything has been perfect. 10/10 for service!

Matthew called me a few times to see if could help let my property. As I was already on with 2 agents I didn't see any reason to put it on with another one. On the third call I agreed to see Matthew as I only had a week left until I was moving overseas and the flat was becoming available. Matthew came over that day and was very professional. I felt comfortable dealing with him. Before I knew it Choices had found me a tenant to move in the following week. I was on with 2 agents for 2 months and they hadn't found me a tenant, so for Choices to come along and move in a tenant in a week seriously impressed me.

Huge fees, and the way in which they tried to withhold our deposit could be described as disgraceful. The excuses they used to justify withholding unfair amounts of money were appalling. Had to go to the DPS arbitrator in the end which went in our favor. Avoid this company if possible.

Huge fees, and the way in which they tried to withhold our deposit could be described as disgraceful. The excuses they used to justify withholding unfair amounts of money were appalling. Had to go to the DPS arbitrator in the end which went in our favor. Avoid this company if possible.