Choices Horley Reviews
I have had a truly terrible experience with this firm which will be the subject of formal complaints and legal action. I have never dealt with such wanton displays of incompetence and poor communication among property companies in my life. Further details will be provided in due course. Avoid.
Absolutely disgusted with the way Ben and Darryl treated me. No communication between them and we lost a property that we had applied for and should have been accepted for, apparantley they didn't communicate with each other, what a pathetic excuse
Reply left 14/10/2019: We are very sorry for your experience Wendy, we will look into this and try to do better
The entire Choice team (Ben, Paris , Rhiannon) have been great with assisting and facilitating my move!!! Absolutely fantastic team and service, Highly recommended!
Ben has been absolutely awesome through the whole process of renting a property from Choice. Ben and the admin team (Paris , Rhiannon) have been great from start to finish and recommend them to anybody wishing to rent a property.
Ben has been fantastic and very accommodating, offering to pick me up from work to for a viewing. My journey with choices has been excellent so far and thanks to Ben and the service he has provided to me.
Reply left 16/08/2019: Hi Tom,
Thank you for your feedback! It's great to hear you're happy with the service so far.
All the best
Really great service, thanks to Beth for helping with the management! I was new to this, so thanks for helping me along my journey!
Reply left 16/08/2019: Thank you for your kind feedback! We are happy you are pleased with our services!
Amazing lettings service - highly recommend
Reply left 25/07/2019: Hi Tilly, thank you for your feedback and we are glad you are happy with our services!
Reply left 27/11/2018: We are sorry for you bad experience
This company is Choices Aquisitions Limited - No. 04351551
The latest accounts for this company, filed 16.01.2018, show that liabilites exceed assets by almost £400K.
Note 7. at page 6., Audit Report Information: comments on "the company's ability to continue as a going concern".....please check and research thoroughly before investing.
Dear Owner, following your response to my review, please could you be more specific and indicate where my review contradicts what the filed accounts for Choices Acquisitions Ltd. No.04351551 state?
Reply left 26/10/2018: Dear Mohini, Choices Acquisitions is in good financial health as noted in our group accounts. This is an inter company debt to our holding company and in no way affects the day to day running of the company. We welcome genuine reviews good and bad. Google reviews is a forum to post genuine customer experiences, not to make inaccurate damaging and misleading financial warnings. We realise you have toned down the original review but we still regard it as unjustified and we will be seeking to have it removed
Really enjoyed working with this company on their last few properties, in particular Chloe Shaw, who so importantly listens to feedback and reacts in a most professional and efficient way. Really hope to continue such a good service.
I've purchased a few flats in the North East with assistance from my advisor Lewis Warburton. I wanted to get investing to boost my income and I've got two flats giving me a good return. Would recommend them to anyone!
Please be aware they are indeed rogue traders. Their communication is extremely poor and once they have got your money they don't want to know.
They do very little for their commission and they never return your calls and trying to get your money back if something goes wrong is impossible. I am currently in the process of taking them to the property ombudsman.
I will be taking legal action against them if the property Ombudsman does not do anything. You've been warned!!!
I lost £20'000 through this company. Do not use this company they are rogue traders. The staff have no knowledge of the property market and are just chancers. Their commission rates are high and the property deals are over priced. I will be taking out a legal case against this company.
Appalling experiences so far with this outfit. Dreadful customer service, non-responsive communications, inadequate in every sense of the word. Steer clear is my advice.
AVOID joining this service. They will say anything to get you sign the contract, and after you sign? Well they say you have signed the contract! NOT a company to deal with ever again. DO not part with your money. There are 100s of free tools that will provide details of all auctions in the UK. AVOID!
Plus at least 1071 reviews on allAgents