Choices Croydon Reviews
Amazing service provided by Rosie Kirk on a situation I have with my landlord at the moment. Thank you
They are horrible. They never respond to any query and always put excuses when you have any problem. I regret having rented with them.
Reply left 01/02/2020: Dear Blana Martin,
Thank you for your feedback, I appreciate the time in your comment.
I would personally like to help you with this matter, and ensure that the outstanding query is dealt with immediately so that you are happy. I have just search our Croydon office system, and I can't seem to find your name, it may be in relation to another branch within the Choices group. However, I do want to help you.
Please can you contact me directly, on 0208 680 1414 or email me at firstname.lastname@example.org.
I hope that this is ok, and I look forward to hearing from you.
With warmest regards,
Lettings Branch Manager
Choices Estate Agents.
I will not be using choices again, I moved out of my flat 8 months ago and still not recieved my deposit. They are charging me for a broken window which was broken when i moved in. I was unable to contest this because I was not in the country at the time so I accepted this but still waiting for the rest of my deposit. I was sent a email two months about my deposit and now my emails are being ignored.
I just want to say that my experience with choices state agency is one of the worst experiences in my life that are one of the worst state agent to deal with very unprofessional and you cannot get true words out of them and if your landlord they will advise your tenants not to pay rent they are clearly cowboys and they do a lot of dodgy stuff with PaperWorks and also with data protection And their staff are very rude arrogant and unpleasant to deal with that all need training because none of them know what they’re doing my advice to anyone out there is to stay well away from this people whether your a landlord or tenant only interested in how to pocket your money and are very good at that. And if you ever want to speak to any of the management they are all out of the office at the same time or they are all off sick at the same time or on annual leave all at the same time.
The Choices can do different business using their family members rather than stealing money from customers. They do not maitain the property they let but expecting profit. For this, they should know what is best investment (their family members) and how they can see money without losing money (by pleasing others). Go on.
Reply left 06/11/2019: Dear Prash, we are sorry you are unhappy. If you make contact we will investigate. However we have to repudiate the accusation you have made and politely request that you withdraw it please
Choices in Redhill they manage the properties in Horsham I don’t know about the other places but they are seriously rude boastful the most painful thing is their manager Greg is the master rude of them all and the others follow. what has happened to me I see their cool with landlords and treat tenants bad. I wish all the best I pray that they will never go into renting houses.
I had an excellent experience with Sam. He was excellent in the whole process, looking for a suitable property, arranging the purchase and the exchange. Highly recommended
Don't recommend them didn't help at all. They make people come to view the house in the evening and expects my husband to show them around not good. The estate agent should doing it.
Excellent customer service very helpful staff couldn't fault them in an effort to way.
Absolutely fantastic service excellent customer service very helpful.
A massive thanks to will Donkor for his assistance. You exceeded our expectation. You went beyond and above helping me and my family finding our dream home. God bless.
I have recently been dealing with Choices Croydon who have helped me find pretty much the exact property I wanted. I found the staff to be very helpful In particular Shelby Mason who dealt with me from the start to the finish. She made sure that all my concerns where dealt with, she negotiated the correct price and made sure everything ran like clockwork. I found her both reliable, trustworthy and would have no hesitation to contact her in the future should the need arise.
I would also like to thank Will from choices, I found him extremely helpful and polite, he also made sure things got done on time and kept me informed.
Thank you both for your help.
Adrian Harrison is an exceptional Property Manager. I have worked with Choices Estates for many years and dealt with a number of different Property Managers and Adrian is by far the most efficient, professional, organised, knowledgeable and dedicated Property Manager I have had the pleasure of working with. He is fantastic in his role and a credit to his supervisor and company alike.
Daniel Thornton- 1 word Legend. A true professional and really takes the time to understand your needs and provide you the best service. World class!
Reply left 02/05/2019: Hi Sherisse,
Thank you so much for your feedback. It is greatly appreciated!
With kindest regards,
The Choices is really reliable and flexible Estate agency. Also, the room is really very nice, sunny and comfortable and good value for money.
Thanks so much for having me such a really lovely room.
Reply left 02/05/2019: Hi Nge Nge Thida,
Thank you very much for your kind words, i'm very glad that you enjoy the room!
All the very best, Choices.
I recently moved to an apartment in Putney on upper Richmond road. I was in a really difficult situation with my previous landlord and I got in touch with choices. Initially I spoke to Catherine Shinerock who listened to the issues I was facing and immediately was helpful which restored my confidence. Catherine was quick to respond to my query and quickly made arrangements for me to view and secure the apartment. Within less then a week I could move out of where I was previously and move into the apartment in Putney. Generally the service was smooth with a quick turnaround and constant reassurance. It really felt like the team made a real effort to help me during this time and I appreciate everything they have done so far. I would recommend choices to other colleagues and friends looking to rent in London. This can be a stressful thing but Catherine and her team made it look easy.
Excellent Service. I have been a tenant with Choices for a long time and I am grateful to have Taryn Scrase as my Portfolio Manager. She is quick, effective and caring. Thank you for all your help!
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