Choices Caterham Reviews
Big thanks to caterham branch specially Greg, what a professional and helpful team. Greg was always available to contact and he always had the best advice even though I faced tons of problems during sell and purchase and dealings with conveyancer. I could say I would not go through and move without Greg and Grant’s helps.
I definitely recommend this estate agent to everyone.
Grant was excellent from start to finish even through the rough patches of the purchase which was expected!
Very happy with my first purchase and Grant and the team
Thanks again grant.
What should have been an easy conveyance turned into a frustrating six month slog, but all the staff at choices kept in close contact with me, explaining each step and contacting all parties on a regular basis to give an explanation and timeline. The staff were always cheerful and positive and genuinely tried hard to reach a solution.
The team have been a fantastic help to me regarding my sale, from start to finish. Grant Brown, Nicola Macdonald and Greg were friendly, professional and extremely helpful, giving me good advice at a stressful time, the after sale care was extremely good and I wouldn't hesitate to recommend Choices Caterham to anyone who wishes to move in the future, you will be in very good hands. I'm actually going to miss our chats now I've secured my move. Thank you so much for all you have done for me and I wish all your team the very best for the future.
We are very thankful to staff at Choices Estate Agents at Caterham office namely Nicole, Grant and Greg for selling our apartment. From the initial valuation through to completion they did a great job completely hassle and stress free, the team offered a personal and always professional service. We would whole heartedly recommend your services to any of our family or friends.
Thank you very much it’s been a pleasure doing business with you.
John Musana and family
Hard work and good communication from the Caterham team. We bought and sold through them simultaneously. Their understanding of the internet's effect on the sales process put them above some of the competition. Many thanks.
Excellent service, Even with trouble with my Solicitors would recommend
Nicola and Grant of Choices Caterham were invaluable in the sale of my apartment. They kept me informed throughout, did most of the chasing to move things along and achieved the best price for me. What a bonus that the Agent's fee is charged to the buyer! Excellent work guys.
Grant and Nicola (and co) at Choices Caterham have been absolutely fantastic in helping us with the sale of our property. From start to finish, and particularly in the middle, with chasing where needed and witnessing an endless stream of documentation. Nothing has been too much trouble, calls and emails returned and always polite and friendly. Very pleased we chose to put our property on the market with them. Thank you!
So we were looking for our first home to buy. Though we may not have found the home of our dreams with Choices, the service we got from there was fabulous! Especially Grant! He was very friendly and professional. If we ever do decide to sell on in the future, I will be going to do so through Grant! Thanks for your help 😊
I found Choices at Caterham to be very efficient and communication on the whole was very good. The reason I say this is that a couple of times they didn’t come back to me or the the vendors estate agents which I why it wasn’t a 5*
It does seem a strange way the way their fee is made, but I had no problem in selling my house so it works!
Conducted viewings were also very good to which takes the pressure off!
Many thanks again Grant and co!
My partner and I saw a property available on Rightmove through Choices and Grant from Choices Caterham showed us round. we were unsure but he made the time to show us round another 2 properties in the area which may suit and we were impressed and put an offer on one. We were also concerned with the buyers commission fee but were assured by Grant property prices were adjusted to suit this. We paid the buyers fee along with the property price and are very happy with our purchase. Choices had advised us the buyers fee can also be added to a mortgage so it doesn't need to be paid as a lump sum at the beginning by the buyer. Grant and the team were very helpful throughout the process and everything went smoothly. I am currently selling another property with a friend and have opted to use Choices due to the excellent service we received and also for the buyers commission fee being passed on. Overall very happy with Choices, would use them again and recommend them as an estate agent.
Steve and Shona
I had a second property which myself and a friend were looking to sell and as the procedure had worked so well with Choices buying a property, I thought it best to see what they could offer when selling a property as I understood the buyers commission procedure.
Nicola came to value the property and gave some good advice on the market and how it was at the time. My friend and I both had a difference of opinion about using Choices because of the buyers commission. I was fine with it but he thought we may not get as much for the property as the buyers would be put off by the additional costs. We eventually decided to use Choices estate agents to sell the property and it sold within 3 weeks of being on the market and for more than the amount we had originally anticipated. Choices (Grant mainly as he was dealing with the sale) were great with their communication throughout the process and everything went as smoothly as it could have done. I would definitely recommend buying or selling through Choices as I now have a great opinion on both. thank you very much to Nicola, Grant and the rest of the team that helped with the sale. we were very pleased with the end result.
Recently purchased a property through Choices, couldn’t fault the process all staff very friendly and helpful. There were a few bumps along the way in regards to some delays (not their fault) but Grant and the team were quick to keep us in formed, Thank you!
I've purchased a property through Choices and even though I was not the vendor the agent, Grant, has been excellent to us through the process. His communications have always been friendly and constructive.
Grant at Choices Caterham sold my property in December 2017 and I was extremely pleased with the service I received. At first I had my property listed with a well known online agent who I found very passive and did not make the effort to find the buyer. After moving my property to Choices they were proactive from the start and kept in regular contact with me. At first I was unsure about the buyer paying the commission but after speaking to them we agreed to try it. Within 6 weeks I had accepted an offer and the buyer paid my fees. Great service. Would not hesitate to recommend.
Nicola and her team done a great job selling my apartment completely hassle free 0% commission and would 100% recommend them to friends and family! Thanks again Nic!
Really helpful, no problems!
Appalling service. Utterly useless at evicting problem tenants (we've been trying for a year). Slow to respond to emails, vague timelines, conflicting information and nothing ever gets done. Only interested in collecting their cut of the rent.
Great company to work with, both in renting and selling your property. Highly recommend Choices
To be honest we had not heard good things about Choices. However, we found a property we wanted to buy through them. Their system is a bit odd, in that the buyer pays the fee and you have to factor that into your offer and that almost prompted me to rate them a 4. However, the staff at Choices were really lovely and very efficient. They were a pleasure to deal with and nothing was too much trouble.
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