I made one of the best choices in my life in starting the cooperation with Brian Cox Estate Agents, Northolt Branch. All the employees of the branch were involved, meticulous and so very well prepared for their job. That said, the true real estate agent has definitely been the branch manager, Mr Jeff Oâ€™Sullivan. I want to spare a few good words here to emphasize his input and help in the sale of our house as well as the purchase of the new one. Jeff has vast industry experience and professional knowledge gained throughout the years of hard work and performance of his duties. He never lacks self-confidence and is not afraid to make unpopular decisions as long as he deems them beneficial to the client. He has always been well-organised and open to an exchange of opinions. He has this ease in establishing contacts and a very pleasant manner about himself which translates into a very positive perception that we, his partners and other clients have of him (which I have had a chance to notice myself, obviously). He is very open and smiley which makes winning people over very easy indeed, as proven with our example. All these attributes made it possible for him to accomplish our goals with such ease, obtain the desired sale price and finish the house sale within the deadline, which required a lot of effort and regularity. He is a manager who overseees the performance of all the tasks, some of which he carries out himself and some he delegates to others. It is only because of this that even the most elaborate endeavours can be accomplished successfully. Jeff is efficient in his actions, businesslike and to the point, at the same time being very convincing. He is also very punctual and meticulous and his communication skills are of the highest calibre. He is able to immediately and precisely determine the needs of his clients, including mine and my buyer. Jeff has always been at our disposal, kind and devoted to his duties. The correspondence with him was lightning-fast. He always replied to emails pretty much immediately or called back if he was not able to pick up the phone. At all times I have felt that his work was of the highest possible standard. He had solved even the most complicated problems and found solutions to them by assessing the associated risk and being able to see the advantages and possible losses. He has also advised us during the purchase of the new property, unselfishly working with third parties during the process. A trader like this is a true asset to any team. He is very efficient, at the same time endearing himself to his clients. He is able to remain patient and cold-blooded in business situations. I can honestly say that Jeffâ€™s qualifications and personality predispose him to work in departments focused on client acquisition and building long-standing relationships. Jeff â€“ you are a wonderful man. We canâ€™t express our gratitude to you enough and I personally have felt during the last few months as if working with my own brother or father. Frankly, I could say that I have probably never worked with anyone as professional and businesslike on any platform before. One is simply not born a manager. I believe that long-term development, education and practice let you achieve so much more than innate but not perfected skills and talent. Jeff can serve as an example and I can wholeheartedly recommend him to his future clients. The same goes for his pleasant and hard-working personnel. I can congratulate the Brian Cox managing board and the supervisors on an employee as good and professional as Jeff.
Jeff, thank you for the whole 6 months. I could always count on you right from the first day until the last. You are a star!