Helston Garages BMW Yeovil Review by Mark J, 2019-03-06T14:17:26
Rude and ignorant salesman , not interested in selling us a car , suggest you stop pre judging your customers, there are plenty of other BMW dealers than want and appreciate our business Just for your feedback over the last 25 years we have brought. X3 , X5 3 series 1 series 5 series Convertibles , and plus most other makes of prestige cars , but from your salesmans attitude and unhelpful Attitude we won't be spending our £££ with bmw yeovil And he suggest off you go ...when we walk out. Rude rude rude
Reply: Dear Mr Jenkins, thank you for submitting your feedback. It is very important to us that customers submit feedback on their experience so that we can learn form our mistakes and improve the quality of service we provide going forward. I must admit I am shocked and disappointed to hear about the experience you have received as it is never our intention to be rude to any customer, I will be running an investigation to find out who dealt with you in order to prevent any of our customers receiving an experience like this again. I was wondering if you would be able to contact me on 01935 423423 or email me on [email protected] so that I can gather some more information, also if there is anything I can do to assist you then I am more than happy to help. Kind Regards, David Duarte - Sales Manager. left 2019-03-07T10:17:14