BoConcept Review by Quentin D, 2020-11-30T11:26:41
I bought a Osaka couch from them last year and a Fermo TV unit in charcoal a few months after that, the head manager at the White City branch was very helpful and polite I must say.While it is too soon to comment about the couch, I can leave my review of the Fermo unit. Quite simply the worse quality I have seen in furniture. Bare in mind that this unit cost me over £1100 or £1200, I forgot. What do you get for this price? A glorified Ikea flat packed piece of furniture (with EXTREMELY long delivery time), I find myself every other week discovering new chips on the finish (a very thin UV coated finish that is very very easily damaged). The TV unit is under a TV and rarely accessed, I am the sole occupier of the premises, am borderline OCD with high attention to details and take great care with everything that I own, which I why I have no idea how these chips keep appearing, if putting your keys down on a £1200 pound furniture damages the finish, then I think it is safe to say that I cannot recommend to buy it, rather the opposite. VERY disappointed.I now find myself retouching these micro chips with a Dulux color matched sample pot every month &##128546;Looking at the reviews of the global BoConcept on trustpilot rather than the curated UK one seems to corroborate my experience.Stay away.