BoConcept Review by Gavin M, 2020-09-11T14:45:00
We purchased 8 Zarra dining chairs from BoConcept a few years ago. We liked the style, they are comfortable and whilst not inexpensive we were assured by the sales staff of their quality.We also purchased the recommended cleaning / conditioning care products as recommended and advised.Today several of the chairs (leather covering)have split, cracked and started to simply disintegrate!.They have had relatively little use, maybe 30 dinners.The response from the store has been....“We know this problem, the reconstituted leather begins to break down immediately with use. Your chairs have simply reached the end of their useable life of 5-7 years!”So much for BoConcept quality and customer care with this example!.No refund, partial or otherwise or replacement offered.