I have been very pleased with the services provided by Liz and her team while using Time For You cleaning. The cleaning is to a good standard and whenever our cleaner needs to take holiday Liz quickly sorts out a cover clearer. I would definitely recommend their services.
I live in quite a remote location so thank you for finding a cleaner for me, I am really happy with Julie, she is a lovely lady so pleased to have her in every week.
Very pleased with service from Time for You, excellent communication and we found the perfect cleaner.
We are so pleased with the service we receive from Time for You. Nothing is too much trouble. Thank you!
We love our cleaner Amy! We moved to Newbury from London and we weren't sure we would get someone as good as our last cleaner but she does everything we ask and more! Thank you so very much for finding her :)
My cleaner Mandy is doing really well, happy to keep her on as she does a great job of cleaning the house.
Won a competition to have my house cleaned. The person turned up when they said they would and cleaned my house top to bottom, done a really good job would recommend them to friends and family.
Our cleaner is fab, very happy, thank you!
Liz, we are absolutely thrilled with Sam, she takes the initiative when we have not specified what is required and the house sparkles after she has been. It's so nice to not have thoughts of the cleaning hanging over me on a weekend and it means we get quality time with our little girl. Thank you so much!
I’m working Mum and needed cleaning done at my property. My first discussion went well but followed by email, email and emails i.e. no further option to call. After a week follow up, the cleaning set up meeting to understand requirement, signing cleaning contract etc was arranged in further a week time with no clue on start date for service so had no option but to look for other cleaning service. As a customer I would recommend to be accessible and simplify the set-up process and flexible on the start date for the service based on customer requirement OR at least transparent on timelines in first discussion itself so if it doesn’t fit in customer plan they can use their valuable time properly
Reply left 11/04/2018: Dear Asha, we are very disappointed to read your review and feel that your comments are unfair because we are very transparent in our timelines. We responded to your initial enquiry on the same day with a telephone conversation and an email in which we outlined the whole process, including the need to visit your home to ascertain your requirements, and the lead time of 5-10 working days to find you a suitable candidate because your request to have a cleaner start within one week was already against the clock. The timescales of how we do things were made very clear in the email however, further correspondence was exchanged over the next couple of days because you did not want to follow our procedures of a home visit first, you wanted to bypass these to do everything online and have the cleaner start as quickly as possible. We try to do things as efficiently as possible but we have a duty of care to our cleaners to ensure that they will be working in a safe environment. We pride ourselves on providing the correct service for our clients and this includes vetting our cleaners in their own homes which you also requested we do. This all takes time and we are sure you will appreciate that providing someone to work in your home requires a lot of trust, time and effort and had we attempted to cut corners and only vet our cleaners online to suit your timescale, we would not be providing a duty of care to you as our client.
We are sorry we could not fulfil your service requirements within the timescales you had in mind but we wish you all the best for the future and finding the right cleaning solution.
It is a pleasure to come home after Julie has been.
Thank you TFY our lovely house cleaner. Very happy with the service we're receiving from Wendie. Really happy with how clean the house is each week.
My cleaner is fabulous! Paula has done an incredible job and I don't even have to think about what I need her to do, she just does it! Thank you Liz for finding me such a gem, I can't wait to do just what 'I' want to do this weekend :)
Ibolya is a very conscientious and hard working cleaner. She is very responsive and a pleasure to have around.
Our experience with Time For You has been excellent. Liz did a very through house visit and assessment of our needs. We were set up with an account and assigned a cleaner in no time at all.
We are very happy with our cleaner Berni. She's doing an excellent job with the cleaning and always listens if we have any particular requests for what to clean that week.
Many thanks. Our cleaner Roxana does a fantastic job. She always sends a text message to let me know what time she plans to arrive. I really appreciate the extra time I get at the weekend now.
CS, Newbury, RG14
We are very happy with Joanna, thank you very much for finding her for us!
Our cleaning service is running very smoothly and we are very happy with Nicola and Steph. They have done just what we have wanted each time and to a high standard, so all good! Many thanks, R
I am very happy with everything, thank you for finding me a great cleaner!