My Best Friend Dog Care is a brilliant franchise with exceptional operations and on-going support. I am delighted to have chosen My Best Friend and that is mainly down to the knowledge and on-going support provided by Jon Roff who is the My Best Friend Franchisor. The set-up process was clear and effective in getting your franchise ready to operate successfully and efficiently in the earliest time possible and Jon Roff is on hand the whole time to provide any necessary support. Once the franchise is set up and operating Jon is still available to provide support when needed and is always looking to improve every aspect of the business to stay ahead of the competition and to keep within any legal requirements. I would highly recommend starting your own My Best Friend franchise to anyone considering it.
Well it’s been a learning curve starting up my own business, but I’m pleased I made the right decision and chose My Best Friend and joined a growing team.
Jon is very proactive and always knows what to do how to fix a problem. He always listens and always has time for me and the rest of the Franchisees.
Jon Roff is an experienced Franchiser and mentor that truly cares about each of his My Best Friend franchisees. He has been a great ongoing resource for a first-time franchisee like myself. I would recommend Jon Roff and a My Best Friend Franchise to anyone who is thinking about starting a business for the first time and wants to integrate their desire to both work from home and with dogs.
Communication is always open and honest. Following the opening of my business there has always been ongoing support offered from Jon. I have felt respected and trusted to run and manage the business myself but if I have any query or problem then I will receive a rapid response.