I have been with Choices Estate Agency since 2011. I am impressed that the company has a strong teamwork and very professional. Director Anthony Day , Stephanie , Heighley and Portfolio Manager Adrian are very helpful. Adrian has a good communication with landlord and tenants. Thank you very much to all of you!
Amy Francis has been very helpful!
had a really good interaction with jay. Very knowledgable and on the ball. Thank you so much for your time and efforts. Fingers crossed
Thank you Christina and Jordan for all your help and support and going extra mile to accommodate us in such a professional and friendly manner.
I highly recommend Choices to all those searching for their dream home.
The communication can sometimes be a hit and miss but when we needed anything urgently or important Nicole was always very helpful and prompt with her replies. The checking in and the hand over of the keys was great and very efficient and we moved in in no time which was great.
The only issue we had was with an inexperience landlord who owned the property, which meant unreal expectations and therefore unfortunately caused issues where there shouldn't of been any and a delay in returning the bond. Other than that a great service from the company and would recommended and use again thank you.
Nicole Inkpen have been very helpful in regards to providing me the necessary documents I need in relation to my legal requirements like copy of my tenancy agreement and letter from landlord. She promptly answer my email and did her best to accomodate my questions and concerns. thank you Nicole!
Christie has been amazing from start to finish and has answered every question we have had. Being new to renting we needed someone exactly like her to guide us and have our best interests in mind. I hope the Chairman of Choices see this review and gives Christie the praise that she deserves
Nicole Inkpen thank you for your help with our last flat. We appreciate you always doing your best to help us. We know it wasn’t always easy to get us answers as quick as possible since you had to go through the landlord.
Really friendly, knowledgeable, proactive helpful and they made so much effort to put my mind at ease as this was my first rental property in London. Thanks especially to Esme, Catherine and Nicole.
Nicole Inkpen & Adrian Harrison are amazing. Both are extremely helpful, professional, efficient and go out of their way to resolve queries and problems. A credit to Choices and their wider team alike. Great work it is an absolute pleasure communicating with you both!
Very poor customer service!
I have applied in zoopla to view on of their flats listed there. One of the agents called Jordan informed me that this property is no longer available.
However he offered another flat with good location which i can see from next day and i agreed. I asked for confirmation email with the address and time of our meeting-silence.
I had to make another 2-3 calls in the office and in the end one of the agents gave me the address.
I ended up waiting 30 min infront of the house but no one showed up.
Completely wasiting of time!!!!
I found rea Wright very professional and friendly and helpful and efficient.
I am an experienced Landlord with properties across the UK, i've used this company for over 5 years and they are consistently high performers.
I would highlight Nicole Inkpen & Esme and Catherine from the London office as worthy of specific praise for their hard work and commitment.
A fantastic service. Exceptionally attentive- kept constant communication. Made one of life’s ‘stressful events’ seem easy! George, in particular, was very helpful and nothing seemed too much trouble. Would highly recommend.
Nicole Inkpen’ attention to detail is superb
Deanne Elliot has been very helpful in assisting with any queries that we have had with our property and consistently kept us in the loop for the last few weeks. Previously had slight issues with Choices but Deanne is steadily making up for this. Thank you and please keep it up :) !
Having dealt with Nicole in regards to property management I have to say I was very happy with the service she provided as she went above and beyond for me and I’m very please with the outcome. I definitely will use Choices again and highly recommend them 100%
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