Helston Garages Skoda Indian Queens Reviews
Lots of space for customer parking new Skoda kodiaq vrs looking very nice.
Just had my Superb in for it’s first servicing and I have to say that the service from the reception staff was superb. The car was returned to the minute promised, there was no sign that a mechanic had been working on it and despite the terrible weather it sparkled. When I got home there was a video of the servicing waiting in my email. The free chocolate and newspaper assisted in making this a pleasant way to pass a necessary hour and the car is running perfectly.
Excellent service very pleased😄
I visited this dealership and the one that used to be in Carlyne bay in both the salesman said you can have this one and that one. At this dealership the salesman looked down his nose at me and rushed off to talk to a couple, so I left. I bought a Mercedes in the end from the Mercedes dealer in Truro
Lovely staff, very efficient and helpful
First class customer service!
I have brought several vehicles from this dealership over almost 10 years and have never had any complaints.
These guys go out of their way to get to know you and are not your average 'pushy sales person'
I would highly recommend skoda and in particular Indian queens showroom, Andrew Bunt made our experience of purchasing a car very much enjoyable and ensured we felt like royalty on collection day.
Good Skoda dealership, well attended to by Andrew
Good cars, however I won't buy a car there as they wanted me to put £1000 non refundable deposit for a second hand car I didn't see!
So bought a new car from Plymouth with a refundable £250. Deposit.
Pleasant, helpful and ‘unpushy’ sale. We bought a new Karoq and the whole process from test drive to sorting the finances was efficient and supportive. We wouldn’t hesitate to recommend Carrs Skoda Indian Queens.
I have to say the experience of purchasing a car here was made delightfully easy and thoroughly enjoyable and I would recommend any of the team here to anyone looking to move onto a Skoda (Especially Andrew Bunt - Extremely helpful). I'm very happy with what I have received and also the communications after purchase have been great. I look forward to using them again once an upgrade is due.
Excellent service received at Skoda in Indian Queens when I recently purchased my new car. Salesman Andrew Bunt was so helpful and went above and beyond to ensure that I was happy with my purchase and made sure the whole process was dealt with efficiently. Very happy with my new Skoda Octavia VRS which has great technology, comfort and style. Skoda also have a good aftersale package. Would definitely recommend.
Great customer service and very welcoming. We get our cars serviced here all the time. Why go anywhere else for your new Skoda or service?
Thorough and professional, I'd highly recommend the team here at Carrs Skoda Indian Queens.
5 stars all round.
Really great service for our Skoda Rapid. Having moved to Cornwall in Jan 2018 and had several long trips since then (including to the Hebrides) I needed to bring forward the annual service. problem was where? I checked a couple of local garages who either didn't respond or didn't follow up, on a friends recommendation I decided to give Carrs a try. A bad experience years ago with a main BMW dealer mae me a bit wary of main dealer servicing in the UK. I needn't have worried. Yes it is a bit more expensive than a local garage but the staff were friendly, helpful and not pushy when recommending anything extra to the normal full service. (always my fear with a main dealer!) Nice customer service area.
While sitting there an e-mail popped up on my laptop from the technician with recommended extra work - whuh in fact was 0 this time BUT what was great was it had videos clips of his inspection of the underbody, tyres, brakes etc. I was very impressed with that. IF there had been a need for any extra it wouldn't have been based just on his opinion but there was visual evidence f the need for work if needed. The e-mail then gave a link to authorise the work (if needed) or decline it.
The service and inspection was very thorough - but honest. In my BMW experience years ago they were obviously trying to find things they could charge you extra for. Needless to say I never went back there With Carrs i didn't get that impression at all and I will be back there when the next service is due.
From my experience I can certainly thoroughly recommend them
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