Estio Training Leeds Reviews

Leeds House
2 Central Park
New Lane
Leeds LS11 5EB
UK
Telephone: 0113 350 0333

Estio Training Leeds Opening Hours
Monday 08:30 - 17:30
Tuesday 08:30 - 17:30
Wednesday 08:30 - 17:30
Thursday 08:30 - 17:30
Friday 08:30 - 17:30
Saturday closed
Sunday closed

Estio Training Leeds Reviews

Leeds reviews

Had a great experience with Estio. Tom was very helpful, supporting me throughout the process and has now secured me an apprenticeship in my area. Could not be any happier.

Leeds reviews

Defiantly recommend Estio, they thrive to find you the right apprenticeship in your department of IT. Helped me get my ideal apprenticeship. Cant thank them enough. Many thanks to Grace Bonner for always making sure I was prepared for interviews. Great team.

Leeds reviews

Helpfull staff allways happy to answer any questions and support you with interviews and dealing with employers

Leeds reviews

I've noticed that lots of the reviews on here are from people who have just started the whole process with Estio and there are not many people who can make an account of the experience from Start to the very end. Overall my experience with Estio has been very disappointing, full of false promises and discriminating. I wouldn't wish my experience with them upon anyone. When starting with Estio, all candidates are asked to go for an induction to receive information in regards to Estio and the apprenticeship program. Here was also the opportunity to provide ID and any documentation which they needed to know about. As I am dyslexic, I handed over all of my documentation in relation to this to the staff at Estio to look through and make arrangements for my requirements such as extra time. I later found out that my documentation was ignored by the staff on this day as when I started my training and exams I soon discovered that no action was taken by the staff. I then questioned staff at Estio regarding this who assured me that they were going to sort it. Once it came to exam day the issue wasn't resolved and I was forced to complete my exam without my requirements otherwise I would be "Delaying my course" which I didn't want to do. They then responded assuring me that the issue will be resolved for the next time I complete an exam in the same way and that someone would email me regarding this. I never got a response. A few months past and I received a phone call from someone at Estio asking for feedback of the course. This is when I explained to Estio (For the 3rd time) my required accommodations and that the accommodations for my disability had not been resolved. They then responded with an email asking me to resend my documentation so it could be sent to the correct place. By the time my next week of training came around I was put in exactly the same position. I asked the trainer if they could check that the extra time was added to my exam and he assured me once again that it will be sorted by the time I take my exam at the end of the week. Once the end of the week the exam was delayed because of a technical issue caused my miscommunication by centre staff. Everyone was frustrated by this as that time could have better spent. After some time, they then called us in to register for the exam. When I went in I asked the exams officer if the accommodations had been added as I felt I needed the extra time. When they checked the system it was clear that once again… Nothing had been done. After 3 months of phone calls with Estio and the exam board, unnecessary visits to Estio, they added my requirements and I was then able to complete my exam. The exams officers were apologetic about the situation however they were unaware of the procedure due to lack of training that was a failure of Estio. During my course I had to complete many assignments over the space of 18 months to then be submitted to the exam board during my EPA (End point assessment) The EPA comprised of the work I submitted, synoptic project and an interview. After completing all of this I then received a phone call from my Skills coach explaining how the majority of my work was great and above standard however they failed me due to one answer I submitted as I had answered it in a different way to what was required by the exam board. After trailing through my assignments and checking Estio’s One File system for the question they had asked me, I discovered that Estio had instructed me incorrectly on how to fulfil this criteria. After further talks with Estio they were insisting that I had to pay for a resubmission even though it wasn’t my fault and that I would have to do my synoptic project and interview all over again. Estio had basically set me and other apprentices up to fail, if that’s not a scam of £17K then I don’t know what is. If you’re an employer or thinking of being an apprentice, don’t waste your time and look elsewhere!

Leeds reviews

Estio was brilliant in helping me find an apprenticeship. They were successful, helpful and amazing. I want to thank them hugely for helping me secure a placement and look forward to working with them in the future.
Reply left 03/06/2019:  Thanks so much for the review, Gabriel! Good luck with your apprenticeship.

Leeds reviews

I've noticed that lots of the reviews on here are from people who have just started the whole process with Estio and there are not many people who can make an account of the experience from Start to the very end. Overall my experience with Estio has been very disappointing, full of false promises and discriminating. I wouldn't wish my experience with them upon anyone. When starting with Estio, all candidates are asked to go for an induction to receive information in regards to Estio and the apprenticeship program. Here was also the opportunity to provide ID and any documentation which they needed to know about. As I am dyslexic, I handed over all of my documentation in relation to this to the staff at Estio to look through and make arrangements for my requirements such as extra time. I later found out that my documentation was ignored by the staff on this day as when I started my training and exams I soon discovered that no action was taken by the staff. I then questioned staff at Estio regarding this who assured me that they were going to sort it. Once it came to exam day the issue wasn't resolved and I was forced to complete my exam without my requirements otherwise I would be "Delaying my course" which I didn't want to do. They then responded assuring me that the issue will be resolved for the next time I complete an exam in the same way and that someone would email me regarding this. I never got a response. A few months past and I received a phone call from someone at Estio asking for feedback of the course. This is when I explained to Estio (For the 3rd time) my required accommodations and that the accommodations for my disability had not been resolved. They then responded with an email asking me to resend my documentation so it could be sent to the correct place. By the time my next week of training came around I was put in exactly the same position. I asked the trainer if they could check that the extra time was added to my exam and he assured me once again that it will be sorted by the time I take my exam at the end of the week. Once the end of the week the exam was delayed because of a technical issue caused my miscommunication by centre staff. Everyone was frustrated by this as that time could have better spent. After some time, they then called us in to register for the exam. When I went in I asked the exams officer if the accommodations had been added as I felt I needed the extra time. When they checked the system it was clear that once again… Nothing had been done. After 3 months of phone calls with Estio and the exam board, unnecessary visits to Estio, they added my requirements and I was then able to complete my exam. The exams officers were apologetic about the situation however they were unaware of the procedure due to lack of training that was a failure of Estio. During my course I had to complete many assignments over the space of 18 months to then be submitted to the exam board during my EPA (End point assessment) The EPA comprised of the work I submitted, synoptic project and an interview. After completing all of this I then received a phone call from my Skills coach explaining how the majority of my work was great and above standard however they failed me due to one answer I submitted as I had answered it in a different way to what was required by the exam board. After trailing through my assignments and checking Estio’s One File system for the question they had asked me, I discovered that Estio had instructed me incorrectly on how to fulfil this criteria. After further talks with Estio they were insisting that I had to pay for a resubmission even though it wasn’t my fault and that I would have to do my synoptic project and interview all over again. Estio had basically set me and other apprentices up to fail, if that’s not a scam of £17K then I don’t know what is. If you’re an employer or thinking of being an apprentice, don’t waste your time and look elsewhere!”

Leeds reviews

Cancelled my test about 45 minutes before I was meant to sit.

Leeds reviews

I was having trouble finding a level 4 apprenticeship, as they rarely get advertised, so I went to Estio for help, and they regularly found me appropriate roles for me to apply to, and were there for any support I needed. I am happy to say that they found the right role for me, and gave me the best advice for interviews, and I will start my level 4 apprenticeship 1 week from now, courtesy of Estio.

Leeds reviews

Just got a job confirmation with AMTrust! The recruiter - Scarlett has been a miracle worker. Always putting her best foot forward and has guided me every step of the way! They really do push for a more forward advancing career and I can kindly say that they are always on their feet. Cant wait to see what happens next!
Reply left 03/06/2019:  Hi Len, thanks very much for your review! Good luck with your apprenticeship.

Leeds reviews

Very helpful and informing with anything I needed

Leeds reviews

Grace was brilliant across the time of her finding me an apprenticeship, she would ring me often and give me updates about it, 10/10!

Leeds reviews

Friendly, supportive and very knowledgeable staff. Pleasure to learn and complete an apprenticeship with.

Leeds reviews

I had an amazing first experience with Estio. Tom Lindley especially was an amazing help.

Leeds reviews

Estio is easily the best agency out there. The support and general service from the company is nothing but divine. A huge thanks to Jess And Estio for absolutely everything.

Leeds reviews

Fantastic people who really go the extra mile!

Leeds reviews


Leeds reviews

Estio and Alex helped me to find an IT apprenticeship that really suited me. They maintained very good communication with me and gave me some brilliant opportunities. Also the support and information that Alex provided me was brilliant and really helped me with my interviews.

Leeds reviews

I am starting a new role with One Call next Monday. Thanks to Estio Training. And a really big thank you to Tom Lindley. He’s been very supportive and professional.

Leeds reviews

Grace was very helpful and helped me find an apprenticeship when I had certainly struggled

Leeds reviews

Amazing help, really friendly



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