Helston Garages Mini Yeovil Review by Mike F, 19/07/2018
Took my partners mini in as it was cutting out whilst driving. I had to phone a few times to chase and by late afternoon was told that the read out had detected some battery issues.
I agreed (without asking price) to have new battery fitted. Total cost for visit and battery replacement -£289
Six hours labour apparently to detect battery fault, £148 for battery and £48 to fit battery!
Now a week later mini is cutting out a short time after starting.
My one and last visit to Westerly mini Yeovil.
Poor, ineffective and expensive.
Reply left 23/07/2018: Hi Mike, We are sorry to hear that you are not satisfied with the level of Service you have received from Westerly Yeovil MINI. As the issue is still occurring we are more than happy to have the car back in and take another look. Our Service manager will be in touch to discuss this. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. Westerly Yeovil MINI