T. H. Baker Local Review by John H, 05/12/2019
Order a watch - relatively expensive against my budget at least - online. The watch was a Swiss complication and had been set to the correct time / day / date / week. What was disappointing was that the day did not sit correctly in the aperture. This must have been identified but was dispatched nonetheless. The watch was subsequently returned to a branch and dealt with in an exemplary manor with the refund made within 3 days. Good service but initial QA needs re-assessing.