Well Polished Enfield & Barnet Reviews
This is by far the best and most friendly cleaning agency I have ever used. Kristina found me a cleaner at very short notice when one of my daughters was coming out of hospital. Everything was very easy to arrange. Since then my daughters' cleaner Nadia has proved herself to be friendly, reliable, and 100% professional. Both my daughters' flats are sparkling, polished and beautifully tidy. She is also a very kind and sincere person, an absolute gem!
DO NOT go through this service for a cleaner. The first time we got someone, we suspected them of stealing money from our apartment. We discussed this with the owner and got a new cleaner. We had the new cleaner for about half a year until we once again, suspected that money was being taken again. I managed to put a recording in our apartment where we caught the cleaner stealing over 300 pounds.
When we took this up with the owner, we assumed their insurance would cover it and we could get our money back (hence why we went with a cleaning agency as these things happen). The manager was extremely difficult and told us we had to go through the police in order to claim it back. When we did this, they still refused to pay us.
Overall, we allowed the police to take action and they indeed managed to get our money back.
This cleaning service says they do DBS checks and are insured, yet they were no help at all and their cleaners were unprofessional. Please, do not go through with them.
Refused to provide service that is listed on their website when quote was requested through their website. No explanation why in her email. Timewasters.
Delighted to say I'm really pleased with the service. The house is always lovely and clean and Olivia always does a few extra jobs within the time available. She doesn't waste any time for which I am grateful.
Nita is brilliant! We are very happy to have her helping us to keep our new house clean.
Tayo is lovely and does a really thorough job. We are very happy with the service!
Kim does a great job for us. She is very reliable, punctual, friendly and conscientious about her work, with excellent standards of cleaning. She leaves no stone unturned!
Ramona is very personable and hard working. She has a flexible attitude and has been very accommodating by changing her times on a few occasions where I've needed her to. She is great to have around and is very patient with my toddler who follows her around! I highly recommend her!
If I could 'clone' Sonia I would! She's by far the beset cleaner I've had. She's very thorough, diligent, professional and does extra jobs over and above the basics which I really appreciate. Added to that she's a lovely person to have around!
Excellent customer service and a very caring company who strive to get things working effectively
I've used other agencies in the past but the service I've received from Well Polished has outshone all the competition! My cleaner is a pleasure to have in my home, a lovely person, always on time and goes beyond expectations, always keen to do extra jobs. A first rate service.