Rainbow International Franchise Recruitment Mansfield Reviews
Amazing emergency water damage repair service! Was panicking that I wouldn't have my home restored quick enough after the flood! Great job Rainbow
Up until ten years ago, I ran a family florist business in the South of England. My wife and I decided to move further north so she could commute easily to Harrogate. We did a role reversal - she would go out to earn, and I spent 12 months renovating a farm whilst buying a couple of houses, sharpening my skills as a handyman. Then I became aware of a Rainbow International franchise in my village. I was asked to visit sites on a contracted basis, which involved a lot of manual work, as well as assessing structural relationships in a given building. My contribution prepped the spaces so employees could do their thing. I really enjoyed it. Once my kids started school, I looked at my situation and thought, Yeah, I want to partner with this company... It helped that I had experience with every single job Rainbow perform. After I completed the training, my first-choice franchise sellers pulled out, so I settled for two branches in Pontefract and Castleford. Two years later, I invested in more. There are now four distinct teams under my leadership, which is testament to the steady rise in our profits over the last near-decade.
A day in the life of David
Much of our work lies in suburbs, where commuters travel to Wakefield, Leeds and other North West locations. They want their generously-sized homes to look incredible, and put a lot of trust in the specialist treatment we offer. The physical side is what gets me out of bed - I'm always going to be a hands-on bloke! Yet I leave around a third of my schedule free for admin work. Every day, I join one my teams on site; we have several assignments to perform. Then I'll pick my son up from school and spend the rest of the afternoon filling out reports and catching up on emails. Sometimes, I'll stay on-site with a client if I think I can get the job done in one go. Our business has reduced turnaround times, because I'm fastidious about new equipment. As a result, we've won a company award for our work; another, too, for the admin side, which is graded on the length of jobs, invoices and KPIs. For me, staff are the biggest challenge. I'm in my 40s and expect a guy of 25, say, to be able to keep up with what I do. Managing workloads, holidays and expectations can be tricky, so it's good to know I have the support of Rainbow Head Office when I need it. Actually, before we opened the first branch, I thought I'd be handed the badge, the uniform, and that would be it... But I'm often on the phone to senior figures in the company, asking for their perspective when I get a stuck or seek advice. Rainbow excel at letting you work your own way - with as much or little help as you want. That's a big plus in a sector that has such a diverse client base.
My background is quite eclectic. I worked as a project manager for quite a few years before moving to the oil and gas industry; then, in time, the restoration sector. I'd always worked with other contractors, so being my own boss seemed like it could bring welcome opportunities. Franchising promised the extra security I wanted. Around six months passed until I acted on the idea, having consulted several contacts for advice. I was already familiar with Rainbow International, and the company seemed professional - the franchise team had a good understanding of what they were looking for, and I felt like I would be a good fit both in terms of my work ethic and background. Eventually, I decided to take the leap by purchasing a territory in Northern Ireland, County Derry. I embarked on the recruitment process in September or October 2016, which led to the launch of my franchise business in spring the following year.
A day in the life of Andrew
At first, only my father and I worked for the business - there are nine of us now! My sister helped out a little with admin too. Anything I asked my dad to do, he did it, no question. Family is very important to me. Thanks to Rainbow, I've managed to give them a good job with the potential for huge rewards, which I absolutely can't value enough. My main strength is project management; multiple jobs tend to be running at the same time. There are no other technicians in the team either, so I'm out every day performing structural surveys, gauging how much manpower we need, and ordering fresh equipment. Inspecting satisfies me, but solving the basics is more crucial than the small, intricate details, especially when I have tens of claims to process at once... The biggest thing I've realised is not to take anything on too quickly. Saying "Yes" can overwhelm you; this happened a lot in my first few weeks. But I went on to hit my annual target in Month Six... Back in August, Northern Ireland was weathering a couple of severe floods, and they doubled my revenue once more. As of October 2017, I'm working towards three times my initial Year One target. Rainbow International have been integral to this success, offering guidance when I needed it most. For the first 100 days after training, they checked in with a daily call, overseeing my progress from afar. They also helped me set realistic targets that I could hit and even exceed. Getting through half of my first year was the hard part; now, I'm looking forward to building on this success as I grow my franchise business.
At the turn of the millennium, I was working as an accountant at a big defence company. It was a high-pressure environment, and when I suffered from a stress-related illness, I decided it was time for a change. A friend of mine owned a franchise, and inspired me to research franchise opportunities in the region. I heard good things about Rainbow International, so when the Brighton and Hove branch came up for sale, I purchased the business and embarked on my franchising journey. It was only a small territory at the time, with a turnover of �100,000. However, within a short space of time I moved from being a 'man in a van' to managing a growing team with double the turnover. Today, we own 8 areas and employ over 15 people; last year, we brought in �1.3m.
A day in the life of Wilf
When I first started out, I was a one-man band responsible for everything - I scoped the work, completed the jobs, did the audits, and managed the admin. This didn't last long; within two months, I'd hired an administrator and technician. For the first five years, we relied on insurance work - fires, floods and other accident-related claims. However, when the 2008 recession hit, a lot of this work dried up. It forced us to change the business focus and diversify our client base. We began pitching for big projects like factory cleaning, media blasting, large building cleans, and high access cleaning. It enabled us to not only survive, but to grow during the recession. As an accountant, I understand money and how it works. I think that commercial awareness has helped my business survive and thrive. While other businesses went under, we gradually increased our market share. Today, I'm rarely out on jobs, unless it's a big contract that requires my project management expertise. Instead, I deal with finance, keeping a steady eye on profit, job averages, margins etc. I'm also on the Rainbow International Advisory Council, representing the region's interests at a national level. What's good about Rainbow is that there is a direct channel between Head Office and franchisees. They appreciate that we have the ground-level experience on what will work and what won't. I believe the fact that they consult with franchisees is one of the reasons why the business model is so strong.
As a young couple looking to start a business, Dev and I were instantly drawn to franchising. We wanted a venture that would grow with our ambitions, but with the support mechanisms in place to guide us through our first forays into business. Neither of us had a background in cleaning and restoration; at the time, Dev was supporting his family's restaurant and property portfolio, while I was an interior designer. Rainbow appealed to us as they made it clear that it wasn't compulsory to have any industry experience, indicating support must be in place for franchisees. We heard about a resale opportunity in Edinburgh from another Rainbow owner, and in 2015 purchased the franchise branch. It took a little while to get up and running initially - renewing leases and finding our feet - but we soon found ourselves on a steady path to success.
A day in the lives of Krutika & Dev
The previous franchise owner relied heavily on centrally sourced insurance contracts, so we were keen to tap into new opportunities and diversify the business through self-generated work. Over the past couple of years, we've invested a lot of time into networking and meeting local businesses to grow the franchise branch. We now work with housing associations, loss adjusters, facilities management and education, meaning that every day presents a new challenge. As a result, we've grown the team from 5 to 8 people, taking on BDMA qualified technicians. We're also in the process of moving into a new 5,000 sq ft premises - double the size of our current site. What's great about running the business together is that we can focus on our strengths; I tend to focus on accounts and HR, while Dev spends most of his time overseeing the day-to-day operations and business growth. Communication and trust are key, but as a husband and wife team that comes naturally to us. Despite coming into the business with no prior experience, we've found that the work has come quite naturally. Rainbow told us from the start that 'no question is a silly question,' so if we do need support, they're always just a phone call away. We also have a very strong peer-to-peer network - we regularly meet with other franchisees in the area. It's been an amazing journey running a franchise alongside my husband so far. As long as you have the passion to look after people and ensure that their home becomes their home again, you'll succeed. That's just instinct.
I've always liked being my own boss; I spent 35 years in the IT industry, I worked for corporate companies and also spent some time running my own business, with jobs that took me across Europe. However, eventually I got fed up of commuting huge distances, and decided it was time for a change. Franchising appealed to me, as it struck the balance between the corporate elements I was accustomed to, and the freedom to work for myself. As an established, stable business model, Rainbow International stood out. I explored several territories, and eventually found a resale opportunity in Somerset. The franchisee was not comfortable with the implications associated with changes in the insurance industry, which meant I was able to agree an appropriate price for the territory. When the sale went through, I transferred the assets - including 13 staff, several vehicles and lots of equipment - to a new company. Over the past six years, I've set about diversifying the branch to capitalise on these assets and grow a profitable business model.
A day in the life of Keith
The business has evolved considerably since I took it on in 2011. Originally, the team relied on centrally sourced insurance work, as well as carpet and rug cleaning jobs. However, I strongly believe that a franchise partnership relies on both parties working hard to increase the levels of business from each area that they are mutually responsible for. Having been a salesman for over 30 years, I felt comfortable branching out into new markets: today we work with councils, local housing associations and industrial clients. Many of our staff have specialist skills, allowing us to undertake specialist jobs, such as bio hazard cleaning and asbestos removal. At times, I work in the field with the technicians, and I specifically specialise in leak detection. However my day-to-day role centres around managing the business and solving problems as they arise. I spend a lot of time networking, talking to customers, dealing with loss adjusters, overseeing the office and managing our accounts. It's a diverse role, and I like keeping a close eye on all aspects of the business. It's hugely rewarding to create a happy, productive environment where staff are motivated to go out and perform. Being a Rainbow International franchisee gives me the support and freedom to do that.
In December 1995, we came home one night to find our neighbour's house on fire. The next day, Rainbow International arrived to restore the damage, and we were amazed by the speed at which the team transformed their property. The following year, we heard the Glasgow West branch of Rainbow had become available, and my husband, Kevin, invested in the franchising business. At the time, I was working in banking, but I helped out with HR, accounts and marketing occasionally. Eventually, I took on a part time role, having left the corporate world to start a family. However, 8 years ago, my husband became seriously ill, so I stepped in to manage the business. It was a steep learning curve, but Rainbow and its franchisees offered invaluable support in helping us get the business on track to where we are today."
A day in the life of Noreen
"Two days are never the same in this business. Every day presents a fresh set of jobs, problems, and rewards, which is exactly what I love about it. Most of our business is self-generated, meaning I spend much of my week promoting the franchise through networking, exhibitions, talks and meetings. My field operations technical manager co-ordinates staff, so I can be as hands-off as I need to be. However, I'm passionate about ensuring our team does a great job every time, so I still get involved in day-to-day decision-making and problem-solving. It just means that I leave technical aspects of the work to those with the expertise! As we now have 14 staff in the business, I'm gaining more flexibility with my workflow, and enjoying the lifestyle I always wanted - taking care of the school run, and being there when the kids get home on an evening. I'll never take my eye off the ball in terms of generating new business, training staff and investing in equipment, but I've finally achieved a fantastic work-life balance.