Johnsons Cleaners Sainsburys London Colney Review by Dave K, 2017-04-06T17:56:59
Dreadful, avoid at all costs. Made my wife's expensive mac smell like vomit. After several times of re-cleaning attempts, nothing worked and was actually worse. Admitted something was wrong with dry cleaner but had now been fixed. Was rack of clothes that were going for de-odourizing - made no difference. Manager never there to take the flak. Have contacted Johnson online to complain but heard nothing. Cost of replacement a minimum. Last visit manager said that my wife couldn't take the coat if we were seeking compensation and said he'd give it a go with a light wash. My wife told him not to as it was dry clean only- he said there was nothing to lose. Just picked mac up, smell has gone but has been shrunk! Still heard nothing from johnsons. Thouroghly incompetent and no customer service.