I G Property York Review by ChristinaM-91, 2019-07-03T15:49:15
Absolutely terrible letting agents. After countless emails and phone calls it took them two weeks to send out a contract to a replacement tenant, a service that I had paid £240 for. The government have said it only costs £50 for contract changes so god knows where the money is going. All they had to do was change the name on the tenancy agreement. They left it so late I got very close to losing my £400 rent payment to the landlord. They also sent out a ridiculous email during summer to all tenants detailing that they wouldn’t be able to help anyone for weeks due to staff shortages (staff presumably going on holidays). Through all of this I didn’t even receive one apology.