BoConcept Review by Keyworker, 2020-06-23T11:08:47
I ordered chandeliers that not only appeared slightly different to what was on the website, it was not suitable for my flat. I enquired about a refund and so far they have refused this request-even thou under the consumer contract regulations, a customer needs to be provided with 14 days minimum cancellation period. Boconcept only provide 72 hours. Furthermore, it took 6 weeks to deliver the item and now that lockdown has eased, I've had professionals advice me not to install the chandeliers. I want a refund and happy to waive transport/delivery costs!