Acacia Homecare Stockport And Manchester Review by Janet, 2021-11-29T00:00:00
When my Dad began to need care we had to act fast. I contacted three companies and Acacia were not only the only one to respond straightaway, but also their reply was personal to my situation. When others did respond it was with a very generic reply. The staff at Acacia put my mind at rest very quickly as they were easy to talk to, returned messages promptly, and really listened to all our needs. The assessment meeting was very easy and quick to set up, was very thorough and really reassuring and helpful. After this care began almost immediately. My Dad was very happy with all the carers he met. When care is needed for an elderly relative it is a very stressful time and there are so many unknowns, especially for first-time users of carers. The staff at Acacia could not have been more helpful. We felt that Dad was safe, well looked after, and that the care he received could be totally tailored to his needs. I can't thank everyone there enough for all the help they gave our family.