FAQ

Below are some frequently asked questions about Trustist and stars in organic Google search results.

We get you stars in your organic Google search results. This helps to make your listings look even more attractive to potential customers, meaning you get more clicks, more enquiries, and more sales!

Trustist aggregates all of your customer reviews from any review site and puts them all into one account for you. All you have to do is place one of our widgets on your website and the stars will start to appear in your organic Google search results!

Yes! Just one review is enough for a star rating in your organic Google search results! From there, we can even help you collect more!

Absolutely not! Signing up to Trustist means you’ll be on a monthly rolling contract so you can walk away at any time! We do have contract options available that can reduce your monthly fees, if this is something you would prefer.

With your Trustist account you will get unique review links for each of your locations and Trustist branded QR codes to help you easily collect reviews. We help you collect reviews on any review site that you want to collect reviews on including Facebook, Google, Trustpilot and more! You can also collect white-label reviews branded to you, and your customers don’t even have to log in! 

You can use your unique Trustist review collection link in order to ask customers to leave you a Google review. If they don’t have their Google login details available, they can leave you a white-label review without needing to log in. This means that you can ensure you are not missing out on any opportunities to collect great reviews! When someone leaves you a white-label review, they are then sent an email asking them to leave their feedback on Google too.

When you collect Trustist reviews the markup that gets sent back to your website pages will tell Google to display stars in your organic Google search results. This markup will tell Google lots of other important information about where you are and who you service to help with your organic Google ranking.

Your reviews will already be location/branch specific, but if you would like to specify the service the review applies to you can use tags within your account. These tags can then be used to display specific reviews on certain pages of your website.

In your Trustist account, you are able to respond to any Trustist or Google reviews you receive. These responses are displayed publicly with your reviews on your website, on our website, and on Google.

Through Trustist you can use your reviews to keep your social media pages up-to-date. When you switch on Auto Post in your account, any 4 or 5-star reviews you collect will be automatically posted out onto Facebook, Twitter and Google Posts.

Unfortunately, Google does not allow any websites to get stars against homepages in organic Google search results. However, as the code is added to every other page of your site, those pages will be able to display stars in your organic Google search results. It is these pages which, once they have stars, will start to attract more traffic and that’s where the increases in clicks occurs. At the same time, because your Page Authorities will increase, so too will your Domain Authority, which should help your homepage rank better too.

Reputations are built on happy customers

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