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West One MYB Marylebone Review by Mónica M, 2019-01-30T17:37:39

the space is very cozy and the reception fantastic! however, I paid £ 50 to remove shellac and put another color again (with shellac) but the truth is that the new application is made with normal polish , only the top coat is that is shellac. very expensive for the service and final quality.

Reply: Dear Monica Thank you for your comments, your feedback is important to us, and we’re sorry to hear your view that Shellac polish was not used in your manicure. We take all feedback very seriously. Following your comments we conducted a review and have evidence to assure you that CND Shellac (base coat, colour and top coat) was applied in your manicure. We only use original CND products purchased from authorised, professional trade-only suppliers who in turn, source their products directly from the manufacturer. We never purchase CND Shellac products from unauthorised suppliers. We would like to try and alleviate your concerns more directly too, please do get in touch with the salon. Thanks once again for taking the time to give you feedback, and we love that you loved our welcome and ambience. left 2019-02-01T16:08:48

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