Miller Metcalfe Reviews

 

 reviews

Really helpful and fast efficient service from start to finish
Reply left 19/08/2019:  Hi Stephen, thank you for your review of our Hindley branch! We wish you all the best in the future :)

 reviews

I'm appalled that Miller Metcalfe are currently withholding my holding deposit because the source of my income as explained upfront comes from overseas. As a single parent I find they have acted unethical and was unprofessional at one stage and await my deposit of £210.00 returning to my chosen Bank account within the next 7 days.

 reviews

Saffron has been professional, friendly and approachable. She has answered all my questions and offered advice when asked. I feel comfortable and confident in Miller Metcalfe and would certainly use their services in the future.

 reviews

Highly recommended. Brilliant service. Thank you very much

 reviews

I would highly recommend Miller Metcalfe estate agents. They have been professional and efficient in all my dealings with them. Most importantly they have done exactly what they have said they would throughout e.g. returning ‘phone calls promptly, getting feedback from viewers and giving good advice. I have never had to chase them for anything on any occasion. The staff have been polite and considerate at all times.

 reviews

Vicky has been excellent throughout the process so far, kept me updated all the time and very easy to get hold of.

 reviews

Great service and experience from Vicky - really enjoyed working with her along the processionals. Always happy to help and jolly with it! Thanks to her and the team in the office

 reviews

Karen at Miller Metcalfe Bury has been amazing throughout the process of buying our new house. Always there to answer any queries and always happy to do so. Nothing was ever too much trouble even when the stresses of buying a house occur. Excellent customer service.

 reviews

Service was first class from beginning to end.

 reviews

Excellent initial contact. Very proactive with marketing and achieved a very good price for the property. Poor communication, continued to call the wrong mobile number and held the wrong lead person as main POC despite being told numerous times. This was throughout the process. The appointed Conveyancer ‘DC Law’ which was part of the ‘bundle’ offered by Miller Metcalfe was beyond a joke. DC Law are nothing more than a call centre with too many cases to remain proactive. DC Law: Never returned calls as promised. Have a standard answer each and every time I asked for an update on the sale which was “we’re answering enquires made by the buyers solicitor”. Did nothing concurrently to expedite the sale.

 reviews

We engaged Miller Metcalfe to sell our house after viewing a number of houses in the area. Having previously worked in the industry for a competitor in the area and recently viewing and buying houses from several of their competitors in the local area within the last 18 months, I feel I am a good judge of what makes a good estate agency. We placed the house on the market and in the first weekend we received multiple viewing requests. Within five days we received an acceptable offer, which was above our initial expectations and gave us flexibility on timing. With a young family, this was key. We were constantly updated throughout the conveyancing process and both Zoe and Vicky went above and beyond, particularly when the issues were solicitors and not agent’s issues. I have absolutely no hesitation in recommending Miller Metcalfe Worsley to any prospective seller. There is a lot of choice around in Worsley at the minute, I can say that I was very happy with the choice I made.
Reply left 15/07/2019:  Hi James, we are very glad to hear you had a great experience with our team! Thank you for choosing to sell your home with our Worsley team, we wish you all the best in the future :)

 reviews

Kelly and her team at Miller Metcalfe Horwich have been excellent in helping me navigate the first time buying process. They are efficient, honest and quick to get back to you with any updates or queries. It’s clear that the team are really great at what they do, and they’re always looking to progress things wherever they can. As a buyer or a vendor this is really important in an Estate Agent. I would highly recommend. Thank you everyone.
Reply left 15/07/2019:  Hi Jess, we are so glad you had a great experience with our team! We wish you all the best in your new home. :)

 reviews

Excellent service, high recommended. Karen was brilliant.

 reviews

Excellent service. Highly recommended
Reply left 15/08/2019:  Hi Jonathan, thank you for your review of our Bury branch. We wish you all the best in the future :)

 reviews

I sold and purchased through Miller Metcalf, the whole experience was stress free and ran very smoothly all thanks to the MM ladies. They provided me with constant proactive updates on absolutely everything and were even really kind with answering my silly questions. MM were very professional throughout and gave me the peace of mind that was needed every step of the way. I would highly recommend MM to anyone looking to sell or purchase a home as they clearly know what they are doing :)

 reviews

I sold and purchased through Miller Metcalf, the whole experience was stress free and ran very smoothly all thanks to the MM ladies. They provided me with constant proactive updates on absolutely everything and were even really kind with answering my silly questions. MM were very professional throughout and gave me the peace of mind that was needed every step of the way. I would highly recommend MM to anyone looking to sell or purchase a home as they clearly know what they are doing :)

 reviews

A massive thank you to Emma, Nadine and the team at Miller Metcalfe and Simple Life Homes. They went above and beyond to ensure that we were able to be in our property before our designated moving in date. Each person we spoke to along the way was so understanding and friendly, which resulted in a really smooth process. They kept us up to date with every little step and ensured we knew how the application was going processing. Every step was completed thoroughly yet as quick as possible. Genuinely don’t think any other estate agents would have been so understanding and do anything possible to ensure we were able to move in to the property as early as possible. Move in day was so simple and everything was prepared before our appointment. All paperwork was completed digitally and therefore not a long-winded process. Thank you so much. Hannah and Jake

 reviews

Staff at Miller Metcalfe really professional, especially Aimee. Thanks for quick sale.

 reviews

Professional, efficient and friendly service and sold my house in a week. Would definitely use again!

 reviews

Absolutely shocking customer service provided by Miller Metcalfe! Would not recommend to anyone! Initially the information they provided about the fees for their property was false! Myself and my partner were stung with hidden fees which we were utterly shocked about. Following this I explained how unfair and unprofessional it was to do such a thing. The team offered a refund back in April and it’s now the end of June - still nothing! Rude, unprofessional and would not recommend!


Plus at least 464 reviews on allAgents


Next >>