Mr Ross and his team and extremely professional and experts in their field. Wouldn’t consider anybody else now.
Absolutely fantastic service from start to finish. Mr Ross was great with answering all my questions and made me feel at ease with the decision in changing my breast implants. I am so happy with the results and would definitely recommend anyone who is looking at having surgery to go and see Mr Ross. Apart from being happy with the surgery the hospital staff were amazing, I was well looked after, nothing was ever to much trouble. a definite 5 star from me!
Being interested in facial liposuction due to my double chin I was drawn to Mr Gary Ross after reading his excellent reviews. Whilst I live in Birmingham I thought it was worth the drive to Manchester to have a consultation with Mr Ross to seek further advice on the procedure. Unfortunately as I came to learn this was much more difficult than I had anticipated.
I called on 11th February (14:55) to speak to someone to book a consultation but there was no answer. I called a further 3 times that afternoon (14:57, 15:01 and 16:30 again with no one answering. I reluctantly left a voicemail asking if someone could call me back to arrange a consultation. I received a call 2 days later which I missed and was left a voicemail asking me to call again if I was still interested in booking a consultation. Unfortunately the person leaving the message appeared to show little interest in the call and presented as cold.
Whilst I cannot comment on Mr Ross' surgical ability the review in based on the customer service which appears to be non-existent. With me being highly anxious about getting a procedure done the least I would expect is someone to answer a call when ringing or to get back to me before 2 days have passed. This unfortunately was enough for me not to consider using the surgeries services as this only heightened my anxieties around if something was to go around me not being able to speak to someone when ringing.
I had a breast reduction done by Mr Ross at the Alex in Cheadle. This was the best decision I've ever made. His team are so lovely and caring, reassured me every step of the way. Mr Ross discussed all the pros and cons of the operation and what would look and suit me best. I would 100% recommend him to anyone!
Finally took the decision for surgery. Mr Ross is very competent, skilful and honest and surrounds himself with excellent staff. I am very happy with my results and would recommend Mr Ross to anyone contemplating cosmetic surgery.
After a huge weight loss, I had to address the excess skin as I was miserable and it was affecting my life in so many ways. Operation was two days ago. It's difficult journey so far. It's not for the faint hearted. Three days post operative. Surprisingly the pain isn't as bad as I thought it was going to be. It's just uncomfortable. I'm very swollen. I'm taking cocodomol and antibiotics....
A huge thankyou to Gary and his, team for a successful operation. The whole experience was seamless. I am made up with the results and I will be back for more.
Mr. Ross and his whole team were extremely professional. As I was doing all my research pre-op, Mr Ross was highly recommended. Everything was explained to me including post op risks, realistic outcomes and everything inbetween. I couldn't be happier with the outcome of my surgery, it has made such a difference to my back and self esteem. Throughout the whole process Mr. Ross was open and...
I had breast reduction surgery 6 weeks ago and I couldn't be happier with the results. I had been considering the surgery for many years and after lots of research it seemed Mr. Ross was the obvious choice.
Throughout the whole experience Mr. Ross and his team were open and honest with me about my expectations and kept me informed about post surgery and management after leaving hospital.
I always felt safe and well cared for during my surgery and recovery period. I'm now not required to go back to Mr. Ross for 6 months but he assured me if I have any concerns to contact them straight away.
I'm exceptionally happy with the outcome of the surgery and can't thank the team enough. Mr. Ross is certainly a very skilled surgeon, I would highly recommend.
I underwent breast reduction surgery 6 weeks ago, after years of struggling with back pain and low self-esteem from large breasts I decided to bite the bullet and have surgery. I took my time and did my thorough research and Mr. Ross came up highly recommended. At the initial consultations Mr. Ross explained the procedure, including risks associated and made sure to set clear expectations of what I should expect post surgery. He also made sure I was going down to a realistic size for my body shape and that everything was proportional. The whole team were excellent, on the day of the operation all the team members introduced themselves, settled my nerves and answered any of my questions. Post-op I was cared for exceptionally well on the ward, the nurses were vigilant with checking my wounds and making sure my pain was well controlled. I was discharged after one night in hospital, Mr. Ross and the nurses ensured I had all the information to take home to care for my wounds and gave me contact information for any concerns I had. I have now had my 6 week check up, everything is healing very well and I couldn't be happier with the result, my breast are now in excellent shape and proportion to the rest of my body. I'm due back for a check up in 6 months but Mr. Ross and the nurses couldn't stress enough that if I have any concerns in the mean time to contact them straight away. I felt safe and well-cared for throughout my whole breast reduction surgery/recovery. I am very pleased with the results and would highly recommend Mr. Ross to anyone considering a breast reduction.
I was wanting to build my confidence after having had four children and being left with the results from breastfeeding all of them. I wouldn�t change a thing but I�m glad I found Dr Ross as he listened to my concerns and offered me options that would restore my breasts to what I had before. I didn�t want anything fake looking or too big, just natural looking and to allow me to feel like me again. He did the most amazing job and was very informative and compassionate throughout. Thank you
Two cesareans and 25 years later, I finally realised that no amount of excercise was going to get rid of my overhang tummy. I have spent years contemplating having a tummy tuck and now decided it was now or never. After loads of research I decided to go with the best surgeon and Garys name kept coming up. From day one Gary was completely honest with me about the procedure. He didnt sugar coat...
After loosing 9stone following a gastric bypass I was left with lots of loose skin which was uncomfortable.unsightly and prone to sores and infection I ultimately decided to have a full body lift and mastoplexy with fat transfer to the breasts . I did months of research and had many consultations most of which resulted in surgeons trying to sell me what they believed was their best testament...
I went to visit Gary after him being recommended to me from a family friend. I'd already been to see a couple of surgeons prior to this but wasn't happy with how much extra they seemed to be adding on to my procedure (I had a rhinoplasty). All things that I had never actually noticed about my nose! Gary was absolutely incredible. Completely made me feel comfortable & confident in that what I wanted was reasonable (with no extras which I was happy about!). I had quite a large bump on my nose & felt super un- confident with anyone looking at me from the side. Literally hated what my face looked like! Gary showed me loads of pictures of rhinoplasty's that he'd already done, which really helped because seeing all the before & after pics made me feel more confident in how my surgery would go! I've never had any kind of surgery before but wasn't too worried really as all the staff were amazing with me & it's something I've always known I wanted. A week after my surgery my cast was taken off & even though I had quite a bit of swelling (completely normal after surgery) I absolutely loved my new nose! Was so close to crying it was so surreal! 8 weeks later & the swelling has gone- I absolutely love my nose & I can't even begin to explain how it feels to actually like your face (from all angles even the side!!!) after spending most of your life with no confidence! I couldn't recommend Gary enough! He's literally changed my life & made me feel so comfortable in my own skin so if you're considering surgery I would fully recommend him! If I ever decide to have any other surgeries, without a doubt, I would go straight to Gary!
Truly amazed at the difference in my life since having surgery. It has transformed me into a new person. My confidence has risen hugely. Throughout the surgery and steps leading upto my tummy tuck I was very well looked after. I did it in my own mainly and I never felt alone. So happy.
From start to finish I've received excellent care. I would highly recommend Gary Ross and his team.
Mr Ross gave me the confidence to go ahead with the surgery I wanted. Everybody was so kind and helpful on the team before and after surgery. Mr Ross is an amazing surgeon, I have had surgery with 2 other surgeons and this time after surgery I hardly felt any discomfort at all. My scar line felt much smoother and smaller than after previous surgery . I am very pleased with my result and I...
Amazing experience from start to finish. All of his staff were wonderful too and so nice. I love my new breasts and feel amazing! Mr Ross is so professional and experienced and was completely honest about what I needed. There was never any pressure from him. I�m 1.5 weeks post op and can�t wait to see what they look like over the next few months. Would recommend him to everyone! Amazing!
I had breast augmentation surgery with Mr Ross and he was amazing throughout the whole process, from consultation to recovery and even after. He made me feel so confident of my choice by using this amazing 3D thing on an ipad called Crisalix that his nurse used to scan my breasts and create simulations of what I could look like after the operation. Well, guess what, the final result was not exactly what the simulation predicted but close enough, and the main thing is that it helped me so much to understand what I could expect. I wish all other ladies could have this experience before they decide to have surgery, as for me it was what made me really clear my doubts and decide to go for it. I strongly recommend Mr Ross and his lovely nurses and actually one of my besties already chose him to have her boobs done!