Jardine Motors Group Smart Of Lakeside Reviews

Lakeside estate
Heron Way
Grays RM20 3WJ
UK
Telephone: 01708 697945

Jardine Motors Group Smart Of Lakeside Opening Hours
Monday 08:30 - 19:00
Tuesday 08:30 - 19:00
Wednesday 08:30 - 19:00
Thursday 08:30 - 19:00
Friday 08:30 - 19:00
Saturday 09:00 - 17:00
Sunday 10:00 - 16:00

Jardine Motors Group Smart Of Lakeside Reviews

Smart Of Lakeside reviews

Took car in for its Service B. Got a call later that day to pick the car up. I travelled 1hr 30min from London to Essex via Train and Taxi to arrive just before 6 pm (closing) only, to find out that the battery in the car was flat and the 'Serviced' car would not start, it was way after 6 pm. Being that it's a winter evening, and I have to find my way back to London, the Mercedes Staff guaranteed me that Mercedes would reimburse my taxi fare for failing to provide me with a functioning vehicle. I took Uber X which l don't typically use; I'm an Uber Exec Customer to get back home safely. By the way, Mercedes had prior knowledge of the issue with the battery as l had mentioned it over the phone when the car has been booked in for 'Service B' and also brought in the AA report. Furthermore, a rental car was arranged for me by Mercedes however; Mercedes has now refused to pay the bill to Enterprise, and as such, my debit card has been charged. I also had to deal with multiple called from Enterprise and to Mercedes while coping with the passing of my Father which l had mentioned to Mercedes. I'm currently out of pocket, and Mercedes has not contacted me or reimbursed me.

Smart Of Lakeside reviews

Awesome service from Samir. Ask for him

Smart Of Lakeside reviews

Fantastic experience. Exactly the service I expected from a premium marque. Friendly and attentive staff are more than happy to help with everything. My salesman Samuel was not only a credit to the brand, but managed to get me a better deal than I had anticipated. Highly recommended.

Smart Of Lakeside reviews

from the moment I took my daughter into the smart Lakeside we were made to feel special and they want to help her find the right car for her thank you very much I now have a very happy girl with a lovely fortwo thanks to smart Lakeside

Smart Of Lakeside reviews

Wesley Chitty was excellent. Looked after us throughout the purchase. He is a great ambassador for your company. Super pleased with the car and great overall experience. Thanks. Ray

Smart Of Lakeside reviews

Too heavy on the hard sell and absolutely no negotiation available!