Jardine Motors Group Manchester Audi Reviews
It's rare among car dealers for a car dealer to go out of their way to be patient kind and caring to place your personal life priorities before the sale. Indeed it is far easier and cheaper for the car dealer to cut the deal. Seb Andy and the team at Manchester Audi, made time and space, allowed for personal drama to abate in a time of great difficulty. A fantastic experience. Can not recommend them more strongly.
5 weeks for a 3 day piece of work that is clearly identified as covered under warranty, cannot believe Audi UK challenged this nor that they provided incorrect documentation to substantiate their position. Audi experience should not be so stressful
I am very happy with Manchester Audi. After previous bad experience with Audi customer service Andrew Allison, Andy (manager) & Raf have been brilliant, friendly, professional & very customer focused.
Andrew especially invested time & effort into ensuring I was a satisfied customer.
Raf is always so welcoming, positive, friendly & helpful.
Andy was very professional & customer focused, great manager. I wouldnâ€™t hesitate to recommend these guys & therefore Audi to my friends & family.
I am very happy with Manchester Audi. After previous bad experience with Audi customer service Andrew A, Andy (manager) & Raf have been brilliant, friendly, professional & very customer focused. Andrew especially invested time & effort into ensuring I was a satisfied customer. Raf is always so welcoming, positive, friendly & helpful. Andy was very professional & customer focused, great manager. I wouldn't hesitate to recommend these guys & therefore Audi to my friends & family.
As per comments above, explained modles / Payment plans and left us to decide without any pushing
Very disappointed I have had to sort some issues out with the car that should have been sorted before I left with it Caps on the wheel bolts Damaged number plates Water in the back reversing lights - needs to go into dealership here
10. A professional team who I believe provided an outstanding service
I had the best experience buying my car and would totally recommend everybody I know
Would like to say a huge thank you to all the staff at Manchester Audi in particularly Adrian and Russell. Not only do they provide exceptional service like no other, deal with every problem I bring in efficiently and are super friendly, but make me feel at ease to hand over my car every time knowing that it is in absolute safe and trusted hands. Keep up the impressive work! ðŸ˜Š
10. Excellent service throughout
Very professional service.
Customer service.. I like to feel I'm getting a deal as Ive been over charged and ripped of in the past especially when part exchange is involved. This started off ok but got better and the deal got done
Taken my vehicle twice to this dealer ,booked in with the parts manager first time and the assistant service manager second time ,on both visits they had no record of my appointment ,My a7 which had a noise from the engine and requires camshafts and timing chains at a cost of Â£7300.00, this vehicle has a full service history 22500 miles and is four months out of warranty and on asking for a goodwill contribution I was told NO contribution could be given .
Booked my vehicle in with Audi in Stockport received the service one would expect very helpful repaired the vehicle and my contribution was Â£509.00. every Audi owner I have come in contact with I tell them about my experience with both dealers . should be no star
My salesman was first class, he listened to my needs and following some negotiation met my requirements fully.
The showroom side was fantastic, courteous and helpful. The aftercare was shocking. Despite multiple phone calls and requests I have still not received the service information that was promised, I've not had the video showing the work that was done and I have yet to receive a call back despite all.of this....extremely poor service, definitely not what I expected from a prestige brand.
Update: Rang to speak to the after sales manager as requested below, I was told he'd ring me back.....surprise, surprise, no phone call!
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