Jardine Motors Group Lexus Newcastle Reviews
Excellent customer experience.
Used this dealership for years, if you have a Lexus this is the place.
Excellent service all round.
Very rude reception staff, only wanted a quick answer off a technician. As was in a predicament.
I bought a car recently from Lexus Newcastle - what can I say, an amazing pre sales/time of sale/post sale experience. My Lexus specialist from the dealership (Steve) has been superb, a top gent who will go above and beyond your expectations to ensure queries are met and will call/send emails way past business hours to ensure communications are always as up to date as possible, making sure the customer does not have to wait a substantial time for feedback. I have bought German brands in the past and have to say the Lexus experience absolutely trounces the German dealerships with a no pressure sales attitude and actually knowing the product that they are selling. 6 out of 5 stars if it were possible. Very very highly recommended.
Popped in to have a look at a few of the cars, and I have to say the receptionist Kerry was more than welcoming, even though it was near the end of the day. She offered me a drink and asked if I needed any help. It's not often you walk into somewhere to someone with such a big smile on their face. I will be back with my partner to book a test drive. What a credit to your company!