Jardine Motors Group Lancaster Toyota Durham Reviews
Very friendly and helpful, not pushy, which I particularly do not like when looking to buy a car.
I bought an approved used car from Toyota Duhram and I found when I did the 1st due service and MOT at Toyota Jemeca Reading. The front brake hoses were misfitted. I phoned Toyota sales againt who sold me the car in Toyota Durham after sent him the video taken by Toyota Jemeca showing the misfitted brake hoses. The sales man in toyota duhram was very defensive, and denied the responsibility of any thing on the car after the sale. I filed a complaint to the main Toyota dealer and paid the cost for refitting the brake hoses to Toyota Jemeca. Toyota Durham risked my life and my family life by misfitting the brake hoses. I paid for the Toyota Duhram mistake however the car is an aproved used and still in the 5 years warranty. It seems buying cars from Toyota dealer like buying from the street. Dealing with Toyota Duhram is realy risky and you are by your own.
The dealer contacted me the same day sadly the car was sold
Initially the man that deal with me didn't seem to be very helpful and didn't seem to want to fi d anything suitable for my budget but then surprised me by going out of his way to make a great deal with me helping me buy a great car
Tony my advisor was very helpful. Listened to my needs and I decided on my choice of car quickly and at the price I wanted
10 - I would recommend Lancaster toyota Durham to anyone and everyone. They were very supportive and helped me get my car. The people at Toyota were very helpful and polite and did everything they could to help the customer. Would like to say a massive thank you to Louise. Thank you
A second positive experience with Lancaster Durham.
Great price. Sales exec was good
Paul was attentive and friendly and made me feel at ease. I would recommend others 100%
A very reliable, friendly and expert dealership, Lancaster Toyota is the best and I wouldn't go anywhere else.
I was extremely well looked after when I purchased my latest Yaris. I always use Lancaster Toyota Durham because the staff are friendly, professional and helpful.
Paul salesman was great easy calm and not pushy.
I found the experience of buying a Toyota car from this garage very pleasant and suited my requirements. Staff were helpful and gave information when asked. I would definitely be happy to recommend them.
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