Jardine Motors Group Lancaster Land Rover Reading Reviews
service and care exemplary
The customer service was outstanding
I will always recommend.
Julie was the executive who was looking after us and she understood out personal need and made her best effort for keep us happy.
Never dealt with a main dealer. Very easy purchase.
The handover took nearly 3 hours, far too long. The young man dealing with us did not understand the process or what the documents meant. Asking for a deposit of £X00.00 part way through until we sent in the V5 was a big mistake. The manager partly rescued the company, but you really need to look at your processes and training.
Charlie was absolutely fantastic. An asset to the company. As was Marie . So incredibly helpful and lovely. Would recommend anyone to purchase here . Professional and helpful.
No hassle and always can do attitude
10 - fantastic customer service, friendly, helpful, knowledgable and nothing is too much hassle.
Excellent.. Charlie was great to deal
EXCELLENT, specially charlie
Whilst I knew exactly which car and which spec I wanted the team at Lancaster were interested and engaged in providing me with the car. A very nice showroom with great tea and coffee and a friendly atmosphere.
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