Jardine Motors Group Halesowen Audi Reviews
Shocking experience. Had an issue with the brakes booked it in for a repair all sorted so we thought. service and MOT booked for 4 months after, was informed I needed a new set of brakes obviously they weren't changed first time or didn't need changing the second time.
My car was in for a recall issue.
Everyone was polite, professional and easy to talk to.
Whilst in, my car was given a health check and a wash and valet.
A really good thing was that the health check was video recorded and posted on line via an emailed link so I could click the link and see what happened with a commentary as well. Great way of doing it.
Did not have the car one of the managers was using it so couldn’t even look at the car very disappointed
My car was collected from my home for a service within the time slot advised, serviced and returned spotlessly clean inside and out, again within the time frame advised. All carried out in a professional but friendly manner.
Fabulous service from start to finish
This is a good dealer. Spoke to Emma who was a sales rep was happy to spend some time with me and advise me on the vehicles! Thanks for all your help. I will be going back shortly
I revived genuine professional welcome and support from start to finish.
The team was amazingly outstanding.
I enjoyed the experience. Felt valued and listened to.
I have no negatives from my dealings with all the relevant staff and sales team. Completely happy with my purchase and would use this dealership again.
Excellent service and professional advice. We really felt looked after and that the staff had time for us. We were always kept up to date with what was happening with our order- great service!
Same answer as above - all because of Kit
The service was excellent. Shane from sales was very welcoming & thourogh with information. I'm very happy with Audi services. Receptionist team were very welcoming also. Thanks.
Helpful staff, very welcoming and accommodating
It was a really nice experience. I wasn't hassled or bothered. Really nice people and a nice environment.
Very professional service
Very welcoming & accommodating as you walk in.
The service I received from Louise was second to none, she ensured I was well looked after the entire time I was at the dealership and she listened to my requirements to ensure I got exactly what I was looking for.
From my first call through to collection of car and afterwards, Richard provided a first class service, certainly one of, if not the best I have experienced in years of car buying. I would recommend your company and Richard in particular without reservation.
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