Helston Garages Mini Yeovil Reviews
Very fast and reliable service!
Definitely a five star experience at Westerly Yeovil .Kind,helpful and relaxed with a new (to me) car and a part exchange achieved at the end of it. I would recommend them.
Superb service. I delighted with my new Mini! Thank you especially to Jack and Oscar.
Gareth and his colleagues were so helpful and easy to do business with. My wife now has a beautiful new MINI cabriolet, thanks to Westerly MINI! Many thanks - highly recommended.
very impressed with the service and the personal handling of the staff 10/10
Customer service post buying a mini from Westerly Yeovil Mini has on many occasions been terrible. When you drive into the customer bay and see a member of staff driving a customers car whilst talking on their mobile it’s not a good start. Any repairs here take all day with constant refusal of courtesy car. This garage gives you an appointment and clearly does not have enough staff to get the work done in a reasonable time. Too many reception staff and not enough mechanics. Will never buy another mini following the incredibly bad customer service experienced here.
Took my partners mini in as it was cutting out whilst driving. I had to phone a few times to chase and by late afternoon was told that the read out had detected some battery issues.
I agreed (without asking price) to have new battery fitted. Total cost for visit and battery replacement -£289
Six hours labour apparently to detect battery fault, £148 for battery and £48 to fit battery!
Now a week later mini is cutting out a short time after starting.
My one and last visit to Westerly mini Yeovil.
Poor, ineffective and expensive.
Just had a test drive in a mini cooper lovely car
Not bad as far as stealerships go. Good parts guys. Very helpful. Sales team need more product knowledge and slot more enthusiastic about the product and should be willing to go out of their way to provide customer service.
Excellent sales customer care for the beginning to the deliver of the mini and after. I would highly recommend this dealership who have a very professional sales and after care service.
Was amazing driving the mini i won in the competition....thank you so much. Amazing car still is my dream car ����
Excellent customer service from beginning to end. I wont go into detail about my experience but I was very impressed nonetheless. Would certainly recommend for both sales and service :)
Excellent service from Sarah, picking up a Mini Clubman for 48 hour test drive.
Can’t thank Josh enough for the amazing customer service I received whilst getting my new mini! He met all my needs and got me the exact car i was looking for and dealt with me very professionally. From the moment I enquired about a new car up until receiving my new car I’ve been treated very well and I’m extremely happy.
Thank you again for my beautiful car, I absolutely love it!
Excellent service at point of sale. Car presented well and friendly receptive staff with good product knowledge. Cars priced competitively without cost-cutting in other areas. Did not feel pressure to buy. Highly recommended.
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