Eden Harper Brixton Reviews
TAKE PICTURES OF THE ENTIRE FLAT AS SOON AS YOU MOVE. EVERY SINGLE CORNER OF IT.
We thought it was good at the beginning. They even gave us a welcome gift pack with a mattress protector..
Oh, how wrong we were.
They just wanted to take as much money as they could from us. At the end they even charged us for that welcome "GIFT" pack.
They tried to charge me some reference for my new agency even when that is ILLEGAL.
When they have to give you back the deposit, they start to reply to your emails 2 O 3 days later.
I can't deny that they help us at the beginning and it was good. But that is just to see you cry at the end
Reply left 15/08/2019: Hi Diego We were unaware you had any issue on leaving the flat so we're very sorry to see your poor review. As you are aware Eden Harper did not manage your tenancy so the deductions on your deposit were proposed by the Landlord. We were acting as a third party passing the information to you. You were entitled to dispute this at any time as you were informed however, but you happily agreed to the deductions. The welcome ‘GIFT’ pack was supplied by the Landlord not Eden Harper as again we did not manage the tenancy. We were lawfully entitled to request payment for an outgoing reference which you did not proceed with; If you entered in to a tenancy before the 1st June 2019, then the Landlord or Agent will still be able to charge fees up until 31 May 2020 under an existing contract.
Thank you to Vanesa and Elizabeth whom allowed us to hold our wonderful new flat while we searched for a flat mate, before signing the lease. Would definitely recommend!
Efficient service, helpful staff. Just keep on mind your questions when visiting the flat, and ask how to be present during the inventory, as it is stated in the document. Basics.
We have just rented a flat through Eden Harper and we are very satisfied with the overall experience. Vanessa was very friendly and helpfull. She provided us with all the detail needed to go through the process. We definitely recommend them.
Vanesa Besteiro at Eden Harper has been so professional, available and helpful both during my search and whilst going through the referral process. She helped me find the right place for me.
Am very happy with Eden Harper estate agents (Brixton & Battersea).
Couldn't do without them. Top scores, thanks!
I have been a client for 10 years and I could not be more satisfied with the service I have received from all the staff at the branch. Liz, Vanessa and Richard, all deserve my gratitude.
I have rented my flat through Eden Harper for 9 years. They have consistently been reliable, trustworthy, attentive and efficient. All the staff are lovely to deal with and have found new tenants with almost no gap when old tenants have left. They keep my flat in excellent condition and have strong attention to detail. I would strongly recommend them!
Really helpful agents that get the job done.Thanks
Liz Biedka assisted me with my rental requirements and she was knowledgeable, professional and went the extra mile to find me exactly what was l looking for - highly recommended if you looking for a great flat in the Brixton area. Many thanks Liz!
I was delighted with the service provided by the Brixton office; they over-exceeded my expectations. All staff remained personable, friendly, responsive yet professional at all times. They offered invaluable advice and I was pleasantly surprised when they let my flat out in a week to good tenants!! I am a therefore a loyal customer of theirs!
I have a few buy to lets in south west London and trying to manage and especially trying to find good quality tenants has always proven a nightmare as I live out in Essex.
Liz and the team at Eden harper have been excellent agents and have made the process a breeze, I’ve been using them for over 10years now and would always highly recommend them.
Lovely friendly service and we have never had a problem, they have managed our property out of the Brixton office for several years . Very good agents who keep us well informed and found new tenants quickly.
Fantastic service from both Vanesa and Alex at Eden Harper. Vanesa was very helpful and quick to respond throughout the process and having just moved to the area, we found searching for a flat in London far easier than anticipated.
Having been renting properties out for 15 years now I have had my fair share of experiences with Estate Agents. Eden Harper have long been a favorite and are now the only agent I am willing to work with in SW London. Whilst others in the industry seem solely centered around commission & sales figures and will throw out unrealistic numbers to gain listings EH actually understand the long term value in providing a realistic, client focused, professional and fair service and I cannot speak highly enough for Richard, Elizabeth and Vanesa in the Brixton office. Pop in and see them for a chat you will not regret it. Ben, SW2.
Great service and people - I have used Eden Harper twice and they have always been super helpful. Vanesa and Liz are my direct contacts and their can do attitude is always a joy.
Eden Harper were incredibly helpful with our move. Extremely efficient with online agreements to be signed on the go when you are moving was so helpful. Thank you Vanesa and Eden Harper!
I have been very happy with all the quick help, advice and support I have received from Liz at Eden Harper in Brixton - they have made it so easy to manage the letting of my flat and have always been able to find good tenants for me. I truly recommend them.
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