Eden Harper Battersea Reviews
Looping for rent The area
I have been a client for over 12 years and have bought, sold and rented through them. I have no hesitation in recommending them.
I have been a client for over 12 years and have bought, sold and rented through them. I have no hesitation in recommending them.... read full review
We found the agency very helpful, giving us what we really looked for, thanks very much
As always the staff at Eden Harper have been excellent. Managing to make the letting process far less stressful than it could be. I have been using them for over 10 years and wouldnt think of going anywhere else.
Do NOT put down a holding deposit as they will accept multiple “holding” deposits from multiple groups of prospective tenants.
Reply left 11/01/2019: Hi Zoe - we've tried to explain a number of times now and have refunded your holding fee, we're sorry your offer was not accepted and wish you well finding another property
AWFUL ESTATE AGENTS TO USE! They accept multiple holding deposits creating a bidding war between groups of potential tenants just so they can get a higher commission. Terrible service and poor practise from this company. Do not use them, I would not reccommend.
We put a holding deposit down on a flat and sent a large sum of £500 to the bank account on the form we were given which stated that this money would reserve the property for us. We spoke multiple times with the estate agent who said that she would be in touch the next day.
We then found out she had accepted another holding deposit (which is not what estate agents are supposed to do and this breaches the contract that we entered when we paid the deposit first). We were then put in a bidding war with another group and were played against each other.
We were told that we had both put in the SAME offers after increasing them multiple times and then were told that the landlord would decide.
The agent told us that if the other group were going to put their prices up, she would tell us. SHE DIDN'T!
I then received a call the next morning saying that the landlord had accepted the other offer. APPALLING.
We had put our holding deposit down first and yet the deposit did not to what the company said it would do. So they are dishonest and do not communicate well.
They then tried to make us look like we were lying when by saying they gave us the chance to negotiate- they didn't as they never told us about the increase in offer by the other group and therefore they had an advantage (even though they paid after us)l.
Poor service, poor communication and they get very defensive when they know they are wrong.
Multiple holding deposits should not be accepted.
The team at Eden Harper have been great taking care of my flat, from finding good tenants and dealing with any hiccups as they have come along. I couldn’t recommend them more.
Their fee is competitive, they found tennants quickly, they have dealt with contractors when needed relieving me of all stress.
We had been having problems getting a new oven installed for months, however, when Kelly got involved the issue was resolved very quickly and with ease. We really appreciate her work and efficiency in getting everything sorted out.
Very professional company. Fast communication, reliable, ...
I can just recommend!
The help I have received from Peter at Eden Harper has been fantastic...so professional and kind.
We have rented our properties through Eden Harper for over 10 years. They have always been reliable, friendly and efficient. All the staff are a pleasure to deal with. Richard and his team have always kept our properties rented, we are very happy with Eden Harper and would highly recommend them!
Excellent company to work with. Efficient and professional, would recommend.
Great managing agents for us for over four years. Helpful and friendly team.
Eden Harper Property Management team are my trusted partner for my lettings portfolio in Battersea. Emma and Roshan are very helpful and quick to take care of any issues that arise, and it's always a pleasure to deal with them and the rest of the team.
Excellent service, and very knowledgable and polite staff
More Eden Harper reviews »